Two Men and a Truck
Hartwell, Ridgeland, SC

Two Men and a Truck Reviews

4 stars based on 42 reviews

Featured Comments:

• N

  No Bull Mattress Bluffton

  5.0

  Chris, and his team are awesome! They made my move seamless! He even stopped by to bring a mattress bag to put my mattress in so it didn't get damaged/dirty during the move. Donnell and Jordan (the actual Two Men with the truck) were very kind and professional!

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  Response from the owner

  Thanks so much for your review! We're glad we could leave such a positive impression and could help make your move a breeze.

• D

  Donna Shah

  1.0

  I waited a couple of months before writing this review. We moved my parents who are both in their 70s from South Carolina to Georgia. We received an agreed quote to move and the movers showed up when expected. Our issues started on the day of the move when movers show up at the house with no skill in packing items nor with supplies to pack the household items. We caught one of the movers packing plates with the roll of paper towels bc he didn’t have any bubble wrap or packing paper!?? Part of the moving quote includes packing. How do you show up to a job to pack and move with no materials to pack stuff? Each box was filled to the rim and quite honestly we were afraid everything would break. Our move involved moving from a house to the storage unit with an additional stop. The next day when they arrived to drop stuff off before the storage unit, things were damaged. The mover said he removed the legs from the side table but after a closer look the legs were broken!! Once we got to the storage unit, things were just stuffed away and broken. The boxes had been jam packed that they were all falling apart. More sentimental items were damaged due to careless packing. We reached out to Ashley on the damage items and also sent over pictures. That was on 9/20/21. I followed up with Ashley after we didn’t hear from her and she said they were working on getting someone in the area. Mind you I live in Alpharetta Ga and Two Men and a Truck is very popular here so someone could have eaily been found! Today is 12/1/21 and still no communication from anyone at this company. I will never use them again and will spread the word if ever asked to not use them as well. Communication and follow up is so important in this day and time. Businesses can survive on word of mouth alone or be destroyed. I will NEVER use this company again.

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  Response from the owner

  Hi Donna, We apologize this was your experience and want you to know we want to do everything we can to help. Our Beaufort franchise recently came under new ownership and management and we've been diligent in correcting the issues you've mentioned with the preparedness and professionalism of our staff. We've retrained all of our frontline team and have put new procedures in place to ensure things like this do not happen again. If you haven't already, please call our office directly at 843.473.3222 so that we can discuss next steps moving forward in addressing your damages. We apologize for the delay and appreciate your patience.

• J

  James K Varner

  4.0

  Our experience was very good!!! The guys were polite and efficient. The best part was when Nelson and Mikey had to stay in Jax due to Elsa, they were not complaining at all!!! Those 2 guys helped my husband and me so very much due to my husband being disabled. They were fantastic and careful!!! The communication with the company was excellent, Robby was professional and communicative!!! So important when you’re moving!!! Thanks Guys!!!!!

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  Response from the owner

  Thank you for taking time to share with us! We're so glad to hear your experience was wonderful and if there is any feedback you can give us in order to improve your 5-star rating, we're all ears!

More reviews (7)