Two Men and a Truck
Piedmont, Atlanta, GA

Two Men and a Truck Reviews

4.4 stars based on 30 reviews

Featured Comments:

• M

  Marquis Brown

  1.0

  This was my second time trying to give two men and a truck a chance with my moving services due to the last time they broke two pieces of my furniture and didn’t replace it !! Never again ! They called me earlier in the week and reminded me about my move for today at 9 am is what i was told … at 9:14 i received a email Saying that they have been trying to call me and no one was answering the phone, I am formed her that I never received the car when we went over the number they had the wrong number that they entered !!! They then let me know that because of the mistake that they were sorry but that they would not be able to move me out my place today … it could POSSIBLY Be tomorrow on Sunday but they don’t guarantee that because they’re closed on Sunday. I didn’t expressed my concerns about how was I supposed to Move with no movers and then now movers for the next day when I had to be out of my apartment and The so-called district manager Once again I apologized But said that there was nothing that he will be able to do when I let him know the issue that I had he Then got upset and said that due to the escalation of the call he was refunding our money and he will not be moving us since i wasn’t satisfied. He was very rude and unprofessional I never cursed or yelled at him I simply expressed my concerns due to my money was already taken out of my account for the deposit and I had today only to get out of my apartment.

  ---

  Response from the owner

  Mr. Brown, we apologize for this! We always strive to provide 5-star service but it looks like we fell short with your experience and we apologize for this. We will be sure to speak with our team, find out where the disconnect happened, and implement a new communication structure to ensure experiences like this no longer occur. We appreciate you bringing this up to us!

• B

  BFResearchSE “BFResearchSE”

  5.0

  I was very pleased with two men and a truck. The driver and his associate were very courteous. They moved my items very carefully and everything was done in a very orderly fashion. I've used them on two moves so far and appreciate all the good work and honesty. One more thing when I called customer service they were very prompt about calling me and letting me know what the status was on my move

  ---

  Response from the owner

  Hey AlexMidnightWalker, love your name! Our staff aims to go above and beyond. We're happy you chose Atlanta's Movers Who Care.

• J

  Jane W

  5.0

  I have used 2Men and a Truck (Collier and Piedmont) 8 times in the last 5 years, and College Hunks (East Atlanta) twice. 2Men is far superior. They are better trained on how to properly pack and efficiently move, which means less chance of damage and a lower moving bill. Given my staging and rental business, and having observed the difference in these crews, I can tell you what a huge difference the training makes. In addition, 2Men has better customer service. The time one time I could not find an item (which I found later) 2Men immediately offered to order a new one and ship it to me. On my second move with College Hunks, they damaged and dirtied numerous items, in addition to moving very slowly, and the Operations Manager offered us $125. Also, College Hunks damage protection is substantially higher - they require you to pay $65 for each room (no flexibility). 2Men allows you to declare your own value and charges you $13 per $1,000 declared. They also have an option for a $300 deductible where you pay $4 per $1,000 declared. 2Men will move TVs and bags and anything else (no extra hidden charges). College Hunks charges extra to move TVs, mirrors, pictures, and will not move bags. Comparing two virtually identical moves as far as amount moved and distance - 2Men was $706 and College Hunks was $1100. Take it from an experience mover - 2Men beats College Hunks

  ---

  Response from the owner

  Thanks for the kudos, Jane! We appreciate your referral.

More reviews (2)