Two Men and a Truck
484, Ocala, FL

Two Men and a Truck Reviews

4.6 stars based on 249 reviews

Featured Comments:

• R

  Ron R

  5.0

  I dislike moving and was always skeptical about hiring a moving company. I must say Samar and Steven were excellent. They went above and beyond and were outstanding with their services. They made sure we were satisfied at all times. I would recommend Samar and Steven to get an immediate raise because they came to do their job the excellent way and it’s always those people that you want to take care of because they make your company look good. Thanks again Steven and Samar and this amazing moving company.

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  Response from the owner

  Ron, Thank you for the awesome feedback. We know that moving can be stressful and we do our best to make it an enjoyable experience. We're thrilled that our professional movers Samar and Steven were able to leave a great impression with their outstanding service! We hope to continue exceeding your expectations with 5-star service. Thank you for choosing TWO MEN AND A TRUCK!

• M

  Mary McKinney

  1.0

  Massively under estimated (like 3 times) the cost because they don't actually come to the site to see what the job entails, then failed to include services I expressly asked for. They actually left so many items in the house and shop that we had to incur extra expenses renting additional trucks ourselves to move the rest. The moving supervisor was rude to both myself and my husband. They are contracted to move my furniture, which they themselves pack, but then when breakage of said furniture happen because of their own negligence and improper handling they just point out the liability waiver and do nothing. You are then stuck with a repair bill or a worthless piece of furniture. Would definitely not recommend. Office folks are responsive and professional but the company doesn't seem to care about customer service or making things right.

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  Response from the owner

  Mary, we apologize for this! We always strive to provide 5-star service but it looks like we fell short with your experience and we apologize for this. We will be sure to speak with our team, find out where the disconnect happened, and implement better processes to ensure experiences like this no longer occur. We appreciate you bringing this up to us! We understand that a packing request was made on the spot which completely changed the original plan and increased the need for resources and time and in the end affected the original quote given to you. The office is reviewing the case and will be in touch soon.

• B

  Byron Durning

  5.0

  I just wanted to that I appreciate everything the movers did for us. It was a very difficult, double move between two different families and you pulled it off. Both moving teams were very professional and did a great job. And even though at times the weather would not cooperate and it was pouring rain, I could not have asked for it to go any smoother. They went out their way to make sure things were done right and everything was put where I wanted it to go as well. Thank you for everything.

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  Response from the owner

  Hello Byron, We truly appreciate your kind feedback. We know moving can be difficult, especially if it is raining - so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home. Thank you for your business!

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