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U-Haul Moving & Storage at Glencrossing Way
Glencrossing, Cincinnati, OH

3.3
(69)Check map
  • Phone:
  • +1 513-322-5165
  • Website:
  • https://www.uhaul.com/Locations/Self-Storage-near-Cincinnati-OH-45238/770028/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=770028
  • Address:
  • 5131 Glencrossing Way, Cincinnati, OH 45238
  • Hours:
  • Friday7AM–8PM
  • CLOSED
  • Reviews
  • Map

Services

    U-Haul Moving & Storage at Glencrossing Way Reviews

    3.3 stars based on 69 reviews

    Featured Comments:

    • T

      Terrie Phillips

      1.0

      There's a female employee that is rude and can't handle her job. Just gets mad cuz she can't handle the call right and blows up on the customer and then just hangs up. Don't call n complain because the manager Matt is rude as well. Just talks over you asking the root probably and not even addressing the complaint about a rude employee. Go to budget they appreciate their customers.

    • J

      Jordan Burch

      2.0

      the overall uhaul mobile check in system was pretty good, but the animosity from the on-site staff was outrageously comical. the staff were incredibly hostile towards my friend and me from beginning to end (important to note i did the mobile check in and all of the negative human interaction could have been 100% avoided). they had the audacity to make rude comments and check in and aggressively honked at us when we were trying to return the truck and key to the lock box (as instructed).

    • A

      Aerial St. Clair

      2.0

      Very poor customer service and the lady in the office name TINA has a very poor attitude! She is more focused on being correct then listening to see if she can help. I called several days in a row just to get a U-Haul center and not the actual office I was trying to locate because they were Soo busy ALL of them days and I work during the hours they are open I tried several attempts to see how could I close out my storage before I had to pay for another month which their center understood so they told me I needed to talk to the GM of the store to get it corrected so when my son called while he was up there TINA instead of listening to understand she gave nothing but a nasty filthy attitude then gave my son the phone back in the middle of me talking like she didn't want to hear what I had to say. I was very disgusted by her behavior if u ever have a problem I hope u not EVER have to speak with her so you can avoid the attitude she gave me.i even told her she seem like she wanna argue but other then them never being available and her nasty attitude it waz 😎

    More reviews (7)

    Map & DirectionsDirections

    Current Hours
    CLOSED
    • Friday :7AM–8PM
    • Saturday :7AM–7PM
    • Sunday :9AM–5PM
    • Monday :7AM–7PM
    • Tuesday :7AM–7PM
    • Wednesday :7AM–7PM
    • Thursday :7AM–7PM

    Nearby Moving Companies in Cincinnati

    FAQs

    • 1. How Can I Contact U-Haul Moving & Storage at Glencrossing Way?

      You may reach them at this phone number +1 513-322-5165. Alternatively, you can browse their official website to find email contact details.
    • 2. How Do Others Think About U-Haul Moving & Storage at Glencrossing Way?

      See one of the customer reviews on this moving company below.
      "There's a female employee that is rude and can't handle her job. Just gets mad cuz she can't handle the call right and blows up on the customer and then just hangs up. Don't call n complain because the manager Matt is rude as well. Just talks over you asking the root probably and not even addressing the complaint about a rude employee. Go to budget they appreciate their customers."
    • 3. Where Is U-Haul Moving & Storage at Glencrossing Way?

      U-Haul Moving & Storage at Glencrossing Way is at 5131 Glencrossing Way, Cincinnati, OH 45238. Simply use the map above to discover the shortest path. If you are going to relocate uptown, you may find the top-notch local mover from this page.
    • 4. What Are the Opening Hours of U-Haul Moving & Storage at Glencrossing Way?

      The business hours of U-Haul Moving & Storage at Glencrossing Way are shown below:
      "
      • Friday: 7AM–8PM
      • Monday: 7AM–7PM
      • Tuesday: 7AM–7PM
      • Wednesday: 7AM–7PM
      • Thursday: 7AM–7PM
      • Saturday: 7AM–7PM
      • Sunday: 9AM–5PM
      "
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