U-Haul Moving & Storage at Shelby Dr**
Shelby, Memphis, TN

U-Haul Moving & Storage at Shelby Dr** Reviews

3.7 stars based on 66 reviews

Featured Comments:

• R

  Roneshia Gentry

  1.0

  Poor customer service. I was never greeted. The representative had her baby at work. The baby was writing on the glass door with crayons. I was charged for equipment I never received. Oh and she was wearing a head scarf and eating hot Cheetos while doing my paperwork. I literally wanted to leave but it was all short notice. Just a reminder customer service experience is so important if you give it don’t accept the job.

• S

  S M

  1.0

  Made my reservation at 10:21 am, I get to the store there was no reservation available for me. The associate name Deborah was trying to be as helpful as she could but all of the information from the spelling of my name, my address and email address was all entered incorrectly from whoever took the original reservation. I was late returning back to work and was also overcharged. I am looking for a call from the store manager at the return of the next business day. I would not recommend or desire to ever use uhaul services nowhere in the future. If I had an option to not give any stars, that would have suited me just fine. Overall experince was terrible!

• G

  Ginger Davidson

  1.0

  DO NOT GO THERE! This location makes me never want to use Uhaul again. The GM LaKesha Williams has to hate her job. It’s really sad how she treats people and a lot of these other reviews show a similar experience. Do yourself a favor and don’t go there.

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