U-Haul Moving & Storage at Watson Blvd
Watson, Warner Robins, GA

U-Haul Moving & Storage at Watson Blvd Reviews

3.3 stars based on 69 reviews

Featured Comments:

• J

  JaTara Chambers

  1.0

  I gave them one star because there wasn’t an option for NO STARS. The owner and the employees are extremely RUDE and UNPROFESSIONAL! I moved out of my storage unit on 3/31 but was billed again for April. I tried calling but was hung up on & put on hold multiple times. Even the nice customer service rep couldn’t reach the store. I thought the OWNER would apologize and thank me for spending $100 for the last SIX months but instead she acted just like her RUDE & UNPROFESSIONAL employees! I will NEVER visit this location again & I just called corporate. The older guy outside should find a different location to work at because he’s too nice to be there.

• M

  Mr Hash Guy 69

  1.0

  I’m giving 1 star based on the standards they keep their trucks in and on the staffs customer service. My wife and I picked up a truck from this location and not only was it noticeably filthy but it smelled like the worst body odor you could imagine! Once we returned the truck the staff was incredible rude and told us that the truck wasn’t dirty it just smelled bad… I’m attaching photos to this post so you tell me what you think! The second truck that we were given wasn’t as bad but was only a small step up. Don’t visit this location unless you want rude unprofessional workers and a health risk of a truck!

• K

  Kristy Maready

  5.0

  I’ve used this exact location no less than 4 times over the last couple of years for different moves and I’m not sure if it’s changed management or what but this last experience has been the best. The employees were nice and hardworking. They also seemed to really care about your time and making sure it wasn’t wasted unlike past experiences I’ve had there. I was scheduled for a 7:30am pickup and was in the truck ready to go by 7:35. The only thing I wish could have been done was the truck pulled upfront for me because backing it out between several other tightly packed trucks was scary but I made it through. They were great at return and gave all the information I needed to know. I’ll definitely be using them again if I move back to Warner Robins.

More reviews (2)