U-Haul Moving & Storage of Albany
Broadway, Albany, NY

U-Haul Moving & Storage of Albany Reviews

3.1 stars based on 157 reviews

Featured Comments:

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  PJ Motsiff

  5.0

  I wanted to take a moment and relay what an amazing Staff you had on last night (1/8/22) - particularly Megan!!! The U-Haul system let me booked an appointment last night to have a trailer hitch installed. They worked for 45 minutes trying to find a location that would make it happen or find a certified technician that could install. I truly appreciated Megan's and her co-workers effort and felt it was important to let you know how hard they worked to keep a sale at your facility. Please pass on my positive thoughts to the two ladies that work for you.

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  Nandakishore G

  1.0

  I rented a pickup truck and it had snow in the boot space but I let it go since I was in a hurry. I returned the car back with the same amount of fuel it initially had but they still ended up charging for fuel . When I'm being flexible with couple of things I expect the same from the company as well. This is not the first time I have rented with U-Haul and I have never had such a bad experience with U-Haul before

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  Tamesha Johnson

  1.0

  If I could give them zero stars I would.. I ordered a 15 inch truck granted that day it did rain but that still shouldn’t of had the back of the truck leaking.. The truck was leaking messed up all my boxes due to wetness they came a loose at bottom and all my stuff came out of boxes. I had to spend a extra 100 dollars on boxes due to that.. I ordered a regular dolly and a furniture dolly they were not on the truck also. I showed pics the next day when I went to drop off truck and they only thing they were concerned about was the payment.. I would never rent from this place ever again ..

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