U-Haul Moving & Storage of Burnsville
13, Burnsville, MN

U-Haul Moving & Storage of Burnsville Reviews

3 stars based on 113 reviews

Featured Comments:

• j

  julia maxwell

  5.0

  I rented a truck for one day, and ended up keeping it for 9 days. Every employee I talked to was nice and helpful, and I felt I received great service the entire time even being a more difficult customer. Thank you!!!

• T

  Truly Spoken

  5.0

  Don’t Listen to anything anyone says that’s negative here. These guys is not only help me make sure I got the cheapest discount, they gave me an extra free day because they understood that I was going through a really hard time. There’s been nothing but supportive in my situation and this includes the Rochester location as well

• B

  Brittany Bartelt

  1.0

  I made a hitch installation appointment back in July for installation of 8/29 at 9am. I received confirmation of appointment and showed up at 9am. The rude man working said they don’t complete hitch installation on Sunday’s or mondays but I had a confirmed appointment. I received no notice or communication that they don’t do hitch installations and talked with customer service. They were going to have Melissa the manager at This location reach out to me and I have not heard anything. Terrible customer service at this location and zero communication on my appointment. The customer service lady I talked with also informed me my hitch is not even delivered yet but again I was never told this. Very frustrating when we have a move plan set up for moving states. Will be waiting for a call from Melissa or another manager.

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