U-Haul Moving & Storage of Central Harrisburg
29th, Harrisburg, PA

U-Haul Moving & Storage of Central Harrisburg Reviews

3.2 stars based on 91 reviews

Featured Comments:

• C

  Christine Gibbs

  5.0

  After having such a terrible experience of trying to rent a U-Haul truck off of the website I finally was able to get a U-Haul truck in York Pennsylvania. Then the one-way trip provided a free month of storage so I was able to drop the truck off at the 29th St., Harrisburg location. They also rented me my storage unit. The gentleman at this location and the manager especially, were some of the most awesome people I have met in a long time! They knew that I was frustrated, and they try to make things run a lot smoother for me! Out of courtesy they extended my truck rental, making it a lot easier for me! I had forgotten to add gas to the truck and the manager was so kind and just told me to catch them on the next round because I do use trucks there a lot. The gentleman made my day a lot less stressful and I really appreciated the customer service I received. Sometimes a little kindness goes a long way when you’re in a stressful situation. Thanks guys that meant a lot to me today and you better believe that you have become my usual U-Haul place!

• H

  Hawk McIntyre

  1.0

  First of all, the employees were amazing and did their best to help and none of this was their fault and all of them deserve 5 stars. This is specifically for Uhaul as a company. The trailer was dropped off very dirty and they had to mop it out before I could put anything else in it. The chains on the hitch were rusted and they had to replace both of them because one of them was almost completely rusted through, but luckily they inspected it and caught the issue. But the biggest issue, besides wasting 5 hours at the store while trying to move to another state the next day, was wasting 5 hours trying to figure out why it cost $80 renting a trailer from Fayetteville to Harrisburg but $738 going from Harrisburg to NC. That is the DEFINITION of price gouging. Now I’m in Fayetteville with my service dog with no money for a hotel and living out of my car. But at least after 5 hours, I did get a $50 military discount. Thanks Uhaul!

• T

  Taylor Robinson (Taylor6jr)

  1.0

  I waited for 3 hours on Sunday for my trailer, then had to come back the next day to actually get it and reschedule in accordance. Not only did they not give me a trailer, they didn’t even give me a pittance in compensation, or discount for the next day. Also, I showed up within 5 minutes of closing to return my trailer, expecting someone to help me before they were done for the day. This was not the case, and so I had to figure out their dumb return policy. Do not go here, you can make friends with someone who has a trailer in less time than it’ll take to get a uhaul

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