U-Haul Moving & Storage of Eastern Sylvania
Monroe, Toledo, OH

U-Haul Moving & Storage of Eastern Sylvania Reviews

3.6 stars based on 28 reviews

Featured Comments:

• A

  Alexis Ladd

  1.0

  I have been renting a storage unit for over a year & was not aware of the disc lock rule. But nowhere does it say that any other kind is prohibited... I get a call saying to come change it & when I stated I needed some time as I just had a baby & didn't live on that side of town I was told "No, we are putting one on your unit & you can come to our location & get the key". When my husband came to pick up the key, not one person thought to say to him or write on the envelope "owes $ for lock". That would have been smart. But instead they charge my account just a few hours later without telling me! How messed up is it that I don't get any time to get my own lock & change it myself & get charged more than a disc lock at Harbor Freight costs & then when I called to speak to the woman about it who had called me initially, she got so upset with my persistence that she wanted to hang up but instead put me on hold for over 20 minutes then had a gentleman finish the call for her. I will be finished with Uhaul as an entire company (trucks & storage unts) after I can get out this Spring.

• M

  Michelle Ciardullo

  2.0

  U Haul raised their prices astronomically..Quite sure it was to pay for their sorry ass electronic gate that never opened 4 me. I ALWAYS had to have one of their personnel come let me in. If someone parks by the entry door you're screwed trying 2 get to your unit. Matt* on the other hand is the best thing thay U Haul has. He's always been pleasant and professional and helpful. He even came out & helped me lift my love seat on top of my truck & tied it down 4 me. The units are small as $#!T.. I went down the road to LOCK IT UP STORAGE & man what a difference! Unit was almost twice the size and bcuz I had such a horrible experience w/U Haul...they gave me a price frozen discount for 20.00 cheaper!!!! I will never go to U Haul for anything again. EVER. 😣

• O

  O Woodard

  2.0

  Disappointed.was informed 1 way,on arrival article of FLAT WARDROBE BOX PURCHASE WAS NOT AVAILABLE

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