U-Haul Moving & Storage of Greer
Main, Greer, SC

U-Haul Moving & Storage of Greer Reviews

3.7 stars based on 34 reviews

Featured Comments:

• B

  Bernell King

  2.0

  While the truck was in good working condition, the local service was poor and rude. The website and app check-in was not functioning properly to allow me to proceed to pick-up. The local office required phone or web contact only. By phone, John, the local rep, was curt by saying, "I can't do anything to help you; you need to call the U-haul 800 #." I expressed this is inconvenient to the customer. John proceeded to say, "You didn't rent from John-Haul, but U-Haul and I have nothing to do with the malfunction." After 1 hour of calls and chats with U-haul reps, the issue was still stalled and the U-haul rep assured me John could have helped locally with the issue. John chose not to help or access his coworker. Ultimately, I had to call the local store again and the lady in the local store was very helpful, respectful and fully resolved the issue John could have chosen to resolve 1 hour prior.

• J

  John Dawson

  1.0

  Horrible experience!! First they told me my truck was rented to someone else, then called me right back and said it was available. When they gave me the truck it was 3/4 full with gas, I returned it almost full. My estimated mileage use was 75 miles but I only used 58 miles. I cleaned the truck out. I did everything right and they still didn't credit me, but rather they charged me an extra 32.96. This company is a rip off and a sham. Don't use this location. Im reporting them to local BBB and to Consumer Affairs in Columbia.

• g

  gg g

  1.0

  Terrible experience. The staff was rude and uneducated. The truck was dirty and they still charged me a clean up fee. The air conditioning did t work.and they didn't provide the dokly or tell me when I called to confirm reservation that dolly wasn't available...do not use this location..they are crooks and not honorable people

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