U-Haul Moving & Storage of Warner Park
Packers, Madison, WI

U-Haul Moving & Storage of Warner Park Reviews

3.8 stars based on 125 reviews

Featured Comments:

• N

  Not Public

  1.0

  This place is literally a Seinfeld episode. We made a reservation for a storage unit months ago. Showed up today and were told storage units are first come first serve and they have nothing available. Which begs the question: what the hell is a reservation for then? See the Seinfeld episode. It apparently was based on this Uhaul location. As anyone from Madison knows, *all* apartment leases end tomorrow and move-in day is 3 days away, so since Uhaul didn't honor its reservation, we have a very big problem we're dealing with today. All because Uhaul doesn't know what a reservation is. Thanks Uhaul.

• M

  Melissa F.

  1.0

  Placed an online order for almost 100 moving supply items for pickup in store. Order said it would be ready for pickup at 5:15pm that evening. Upon arrival at 6pm, the order was not put together nor did the staff offer to gather any part of the order. Had to search for the items ourselves as well as take them out to the vehicle with no help from anyone. What is the point of ordering ahead online for store pickup when nothing was done ahead of time? Terrible service and won’t be recommending this location. **Also- don’t even try calling this location. Tried calling four separate times during the day I was suppose to pick up above order. Spent about an hour on hold hoping to talk to ANYONE simply to let them know we were going to be a tad late to pick up and no one ever answered the phone. Guess it didn’t matter because the order wasn’t even prepared then anyways.

• J

  Joshua A

  4.0

  I had a pretty good experience dropping off a cargo trailer at this location. It was close to a 15 minute wait before a staff member was able to begin the paperwork for the drop off process but once we were underway, everything went smoothly. A quick overlook of the equipment followed by employee unhooking and we were all wrapped up. Easy access from the road space in the lot.

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