U-Haul Neighborhood Dealer
Pinetree, Thomasville, GA

U-Haul Neighborhood Dealer Reviews

4.1 stars based on 14 reviews

Featured Comments:

• a

  animetine16

  4.0

  Nice owner. Fairly priced. The truck was dirty inside and we were made aware that we would be charged had we not cleaned up someone else's mess. No hidden fees. Would have rated 5 stars if not for the one problem.

• B

  Barney Butler

  5.0

  Very nice place, friendly helpful people. Also had a meat market with delicious looking meats. Definitely will do business with again

• M

  Madalyn Haire

  1.0

  Had everything reserved and moving help waiting & when I opened the lockbox to obtain the key (opted to do contactless delivery) discovered the key box was Empty!!! Ruined my entire weekend & I was still billed & charged for it. Wasted almost 3 hours I could have been moving trying to figure out how to fix the charges and was told by UHaul chat representative that I could drive back to the location (approx an hour from me) the next day to get the keys yet I had something come up and tried to cancel the rental all together and get my money back being it wasn't my fault for the key box being empty. Was then told that only the UHaul location could cancel the contract and refund the money to my account---That location can't even put keys in the lockbox and I don't want to deal with them again...so I shouldn't have to drive approx an hour to get a refund when the corporate office should have the ability to override them and assist me with the error being that I only dealt with the representatives via phone & chat and nobody at the actual location from the start... HORRIBLE EXPERIENCE although I have had not quite so bad rentals in the past several years ago...Had better treatment in Texas on a one way rental back to Georgia approx 8 or 9 years ago than I have ever experienced in my local area...

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