U-Haul of Scotch Plains
22, Scotch Plains, NJ
- +1 908-322-4291
- 2015 US Hwy 22 W, Scotch Plains, NJ 07076
- OPEN NOW
U-Haul of Scotch Plains Reviews
2.8 stars based on 62 reviews
So rude. This place acts like they hate their customers. I’ll be avoiding them from now on. I’ve been in twice this past week trying to get a propane tank filled. First time, told me no, was too early (8:40am). Second time, (2:30pm), I showed up. Sign says ring bell for propane service (bell has been removed) so I went inside again. No other customer in the store, 2 employees. Guy tells me “we’ll come out there.” I wait for 10 min and nothing. So I left. They don’t want my business, I won’t give it to them.
I went today 4/1/2022 12:44 pm i ask the guy a question he didn't answer me . He was on the computer older guy skinny with glasses. I had to go somewhere i s started to pick up my items . I also needed to rent a truck since i am moving to Florida . I was ready he just look at us don't do anything. Then i yelled on purpose at the door that says employee only ANYONE AVAILABLE TO HELP US OUT I NEED TO PAY. I left. I walked outside there is a young guy I asked if that dude work here ( meaning uhaul he said yes ) let's go am i could help you i said thanks I'll go somewhere else thank you for at least trying
Similar unsatisfactory experience as others have shared for attempting to have a propane tank filled. I rang the bell, and waited for about 10 min. as I understand that they were probably waiting on a few other customers who were picking up trucks. I rang the bell again and waited for about five min with no response. I walked towards the entrance and saw an employee in the garage portion and asked if I could get a propane tank filled and she walked inside to get someone so I went back to the tank. A couple of minutes later a guy came out and the first words out of his mouth were not “sorry for the wait” but rather “I need to see if it works as it ‘times out’ on its own”. He went inside the gate, lifted a hood on the equipment and said “it’s timed out” to which I replied “so you can’t restart it and so no gas”. I told him I had been waiting for about 20 min and it would be helpful to simply hang a sign saying “out of order”. He replied that “they had just transferred him to that location” for which I asked “why does that matter as the sign says you pump propane 7 days a week”. I asked if anyone had called AmeriGas to report that their equipment was broken. He said no and that I should come back tomorrow. I believe that this particular Uhaul store should eliminate propane service if they aren’t committed to it.
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1. How Can I Contact U-Haul of Scotch Plains?You may get in touch with them by phoning this phone number +1 908-322-4291. You can also visit their website to find email contact info.
2. What Do People Think About U-Haul of Scotch Plains?View one of the customer comments on this mover below.
"So rude. This place acts like they hate their customers. I’ll be avoiding them from now on. I’ve been in twice this past week trying to get a propane tank filled. First time, told me no, was too early (8:40am). Second time, (2:30pm), I showed up. Sign says ring bell for propane service (bell has been removed) so I went inside again. No other customer in the store, 2 employees. Guy tells me “we’ll come out there.” I wait for 10 min and nothing. So I left. They don’t want my business, I won’t give it to them."
3. Where Is U-Haul of Scotch Plains?U-Haul of Scotch Plains is at 2015 US Hwy 22 W, Scotch Plains, NJ 07076. Use the map above to discover the shortest path. If you intend to relocate downtown, you may find the best local moving services right here.
4. What Is the Opening and Closing Time For U-Haul of Scotch Plains?The operating hours of U-Haul of Scotch Plains are mentioned below:
- Tuesday: 7AM–7PM
- Monday: 7AM–7PM
- Wednesday: 7AM–7PM
- Thursday: 7AM–7PM
- Friday: 7AM–8PM
- Saturday: 7AM–7PM
- Sunday: 9AM–5PM
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