U-Haul of State College
Benner, State College, PA
- +1 814-234-8719
- 1235 Benner Pike, State College, PA 16801
U-Haul of State College Reviews
4 stars based on 59 reviews
Reservation: I had to physically drive to the Benner Pike location to make the reservation after trying to place a reservation over the phone. This location does not answer the phone and after being on hold for 5-10 minutes twice, the call was disconnected. This is extremely inconvenient and not the first time I've had to do this at the Benner Pike location. Pick Up: The truck was damaged when I arrived to pick it up: a busted light on the front dumper, some damage to the rear, it also faintly smelled like smoke. Return: I returned the truck after hours and after trying for ten minutes to follow the self drop off instructions without success, I had no choice but to drop off the keys and leave without properly dropping the rental off. The website kept rebooting, not accepted my attached photos of the vehicle, gas, and mileage to prove my proper use, which makes me feel very insecure about possible blame for something I did not do. For example, because the website was not working I could not legitimately show I did put gas into the tank or damage the vehicle... This is unfair. This place is the most reliably unreliable businesses I've ever worked with. Customer service, friendly-ness, and communication is so poor. They would certainly be out of business I'd they didn't have a monopoly on the market.
Highly recommend it! As a second-year student in Penn State. I really Recommend the service of this U-Haul company. I went to here last Saturday and I want to rent a 10 feet U-Haul truck, however, because of the shortage issue, they gave me a free upgrade to a 20 feet U-Haul. Besides, the service and the returning the inspection port as well as the returning part are quite smooth and I really think it’s a very efficient way for moving. What’s more, I add the gas in the sheetz gas station ⛽️ near the U-Haul company before returning it.
Very easy drop off. Both workers, including Nicole, were very nice and helpful. I would rent uhaul from this location again.
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