U-Pack
Canyon, Sparks, NV

U-Pack Reviews

4.3 stars based on 22 reviews

Featured Comments:

• K

  Kate O

  5.0

  We recently moved from Albuquerque to Reno and chose U-Pack over numerous other competitors - we were not disappointed. The Company was easy to deal with, answered questions, was on time, equipment was in good order. We liked that we had 5 days to pack ourselves and time on the other end to unpack. Trailer was delivered and placed exactly where we needed it and picked up/dropped off exactly when they said they would. We only paid for the space we used in the trailer. Would highly recommend as an option to other u-pack it companies.

• M

  Marc Reilly

  5.0

  For the first time in my many life moves, I chose not to rent a truck. Initially, I was not familiar with the services UPack provided, but I took the plunge and boy am I glad I did. Every single person I talked to was helpful, professional, and patient. That's rare in any company. The service is well-designed to accommodate many circumstances, with ample time allotted for packing and unpacking the ReLo Cubes. I was a little concerned that they would not want to deliver the Cubes to my house and drop them on my front yard which is hard-packed gravel. But my worries were for naught. The Cubes came on time and they put them exactly where I needed them. I was able to start off on my trip, knowing that I did not need to be there for the Cubes to be picked up. When I arrived at my destination, I waited to be contacted, and my Cubes came in earlier than expected. Note: I would recommend to anyone who is planning to have your Cubes delivered to a storage unit, to make sure that facility allows for the Cubes to be dropped off while you unload. Usually the Cubes are picked up the next business day, but I was lucky enough to deal with Matt and Karen in the Colorado Springs service center and they made arrangements to have them picked up on the same day they were delivered. Kudos and thanks to them. All in all, it was a great decision to use UPack because I did not have to drive a truck across the frozen tundra of Wyoming and Utah, and I estimate I saved over$2200 versus the rental of a truck with all the added insurance, gas, grief, etc. Great service.

• D

  David Gordon

  2.0

  Good price if you need the whole truck. 28 feet. $5000, Then had to pay $3000 for only 8 feet use of the truck. Not a fair ratio.

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