U-Pack
Sanders, Hope Mills, NC

U-Pack Reviews

4.6 stars based on 9 reviews

Featured Comments:

• K

  Katharine Gan

  5.0

  My husband and I had 2 weeks notice that we would not be moving to Korea together so we had to make a quick decision on how to move a 4 bedroom house worth of stuff from North Carolina to Texas. When talking to customer service they gave me my preferred date to drop off the trailer. The truck driver was very professional and showed us how to use the ramp. The trailer was super clean (see pictures) and was HUGE. I love that you only have to pay for what we use, because we requested 23 ft but ended up using all 28 ft. Our shipment got to use within a 2 week window and I was easily able to request the drop off of the trailer and when I received a text about pickup I was able to do it all directly from my phone. The person who dropped off the trailer in Texas was great and let me direct exactly where I wanted the trailer dropped. I highly recommend this service for a long move. It was so much easier to have someone else do the driving versus having to rent two or more UHauls to move all of our stuff.

• J

  Jennifer Mullins

  5.0

  My husband is active duty Army and due to Covid and selling our home I had to move while he was overseas and unfortunately doing a Military move wasn’t possible since the DOD had issued a stop move. This company dropped off the trailer, stored our goods for 53 days and then delivered the trailer without any damage to any of our household goods. They were always on time and available for any questions or issues. The storage was a very last minute change and they were extremely accommodating in helping me stop the delivery that was scheduled. I would highly recommend this company for anyone especially Military families who are doing a DITY/PPM move.

• R

  Russchanna McLeod

  5.0

  As anyone else would be, I was very skeptical about using a container service to move my belongings. However, as I was getting quotes from traditional moving companies to move my belongs from Ohio to North Carolina I realized that it actually seemed safer to use the container company because just about all of the companies I spoke to seemed sketchy and wildly expensive. U-Pack has completely exceeded all of my expectations. Their customer service and speed of service was phenomenal. Every single person I encountered during the pick-up and drop off points was extremely knowledgable and personable. What I loved the most about this company is that they were very clear about their pricing up front and in the end, I actually ended up paying a few hundred less than originally quoted. I would recommend this company again and again.

More reviews (3)