Uber Movers New Jersey
Broadway, Bayonne, NJ

Uber Movers New Jersey Reviews

3.1 stars based on 10 reviews

Featured Comments:

• L

  Lindsey Putterman

  1.0

  This move has been quite an ordeal. In speaking with our salesman, John, my boyfriend was told that we could bring over double the 12 large boxes we were quoted at and still qualify for a mini-move of around $1,000. We told John we would like our move delivered on the 2nd-4th. John said this wouldn't be an issue at all and that the movers would call us 24 hours in advance. When we began to realize we were going to be around double the size, we tried to get in touch multiple times and no one ever called us back within business hours. When the movers actually arrived, they told us we had 450-500 sq feet of boxes. We noted this was impossible and actually did the math on the marked sq feet per box (most of our boxes were small) which amounted to 130 cubic feet. We also had a four-seat dining room table with 6 chairs, a bedside nightstand, a couple suitcases and a small tv stand. The movers disassembled the table, as well, making it a flat sheet. We then went out to the actual van to measure it for them and still came out at 250 cubic feet, especially if they actually organized the load and put boxes underneath the table and on top. They wouldn't do this and insisted on marking us as 350 sq feet and charging us another $1,000.00. Flash forward to the 3rd and we still hadn't heard from the movers. We called the Uber line and was connected with a woman named Manisha Manning. He asked when we would be receiving our move the next day and she proceeded to tell us that there is actually a 1-12 day range from the first day you say you're available and we were marked as the first day being available on the 2nd. We explained that John had said we would get it by the 4th, and Manisha Manning proceeded to be the most inappropriately aggressive and outright rude customer service person I have ever had the misfortune of hearing. She told him he should've read the fine print, he should've questioned John because it was "ridiculous" of us to assume they could make that move "so quickly". We were very put-off by her tone and attitude and asked to speak with her manager. She told him she didn't have a manager. He then asked if he could please speak to anyone else in the entire office to which she replied she was the only person who worked there. We asked who her boss was and for his/her contact information and she listed the owner of Uber Movers as her boss and the information email address and 1-800 number as his phone number. She then said she couldn't tell us when our move would arrive and didn't know where it was. We asked that she check in on this and call us back. He asked when he could expect to hear from her. She said by 12pm. At 2 pm we still hadn't received a call, so he called her back. She put him on hold and hung up on him. When he tried to call back, she did the same thing. I truly hope Manisha Manning's manager will listen to the recordings. Her behavior was abominable and entirely unprovoked. Finally, the next day, I reached out. That is when I spoke with Jackie and she let me know our boxes hadn't left yet and would try to get them to us as quickly as possible. We were happy to see our boxes arrive a week later on Tuesday of this week. The movers who moved us back into Texas were friendly however many of the boxes were severely beat up, even quite a few boxes expressly noted "Fragile". Finally, flash forward a few days and I speak with a woman named Tanya who says it's nice to meet me too and that she will speak with the owner and call me back. I get a call back from a woman later that afternoon who identifies herself as Manisha Manning and says it was actually she who I spoke with earlier and then denies ever identifying herself as Tanya. This is hysterically sociopathic of her for many reasons: A. The name Manisha and the name Tanya sound nothing alike B. Why would she say it was nice to meet me if we'd already met? C. Why would I issue a report on a woman TO THAT WOMAN? She then hung up on me again.

• s

  speedy speed

  5.0

  If you tend to put your moving responsibilities off until the last minute like I do, it is pretty easy to get stressed out during the process. This is the situation I found myself in just weeks before our big move from New Jersey to Boston, and I finally caved in and called a professional. I chose Uber Movers from a couple different options since they had the reputation to go along with the great pricing, which I felt was a strong indication that their work would be of high quality. Not only was I correct in this assessment, but I also found that moving could actually be fun if there was someone to help you do the harder work. Calling to book my move was fairly easy. The person I spoke to was highly knowledgeable about the services available, helped schedule a day, and gave me a reasonable quote for the long-distance move. The drive alone was more than 15 hours nonstop, meaning I needed a company with men trained in that sort of move. Fortunately, the entire process of driving down was easier than I hoped, for the men were able to shave hours of time off the packing process simply by being really efficient in their work. Imagine watching two large men disassemble your couch in a matter of seconds and then load it onto a truck as if it weighs nothing! The best part was that they did everything for us, meaning I could focus on my 10-month-old son and keep him out of the way while they worked. Our apartment ended up being on the second floor, but the men who arrived in the truck knew how to expertly maneuver everything we owned down the stairs, even our huge dresser! This made the time go by fast, and I could relax after a while and trust that they knew what they were doing. All in all, the move to Boston was far less stressful with their help along the way.

• W

  Willard Osbourne

  5.0

  Choosing Uber Movers for my move was THE best choice I made throughout the entire process. They were efficient, fast, and as careful as they can be. They were punctual. I don't know what I would have done without them. I would definitely recommend Uber Movers to any of my family or friends. Thank you so much, Uber Movers for your professionalism and services!

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