United Storage - Trent Center
Jr, New Bern, NC

United Storage - Trent Center Reviews

4.5 stars based on 20 reviews

Featured Comments:

• A

  Al Marra

  5.0

  We were recommended to go to United by the customer service person at the Reserve at Genburnie apartments. We were greeted by Angela. She was so nice she had us set up with a storage garage in 20 minutes. I used the bathroom and it was very clean. The climate controlled storage was spotless also. I highly recommend this place.

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  Response from the owner

  Thanks for the nice comments. We are are glad you’ve had a pleasant experience so far, and aim to keep you happy!

• M

  Michael M. Ross

  5.0

  Excellent. No problems at all. I like my climate-controlled storage locker. Very peaceful, could meditate in there. Sometimes I hear a piano. A piano teacher gives lessons there!

• K

  Kathryn Chace

  1.0

  Not impressed. My roommate and I were looking for a small unit, spoke to a lady on the phone, was told a unit in our size range was available. We locked it down, and were told to call back in 5 minutes. When we called back, were told the unit is no longer available....First it burns down, and frankly I was hesitant to even try them, but roommate talked me into it. Between the fire and being told 4 min after confirming a unit it is gone, I am done, will not be back. No need United to call when a unit is available, the trust is gone, never to return. Thanks for wasting our time.

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