Movers

United Van Lines Agent
US-130, Burlington, NJ

3.3
(4)Check map
  • Phone:
  • +1 609-239-9968
  • Website:
  • https://www.unitedvanlines.com/
  • Address:
  • 1815 US-130, Burlington, NJ 08016
  • Reviews
  • Map

United Van Lines Agent Reviews

3.3 stars based on 4 reviews

Featured Comments:

  • L

    Linda Hyatt

    1.0

    -Their "professional" packing/inventory specialist, Doug Powers did an in-home inventory of all of our items 2 weeks before moving and GROSSLY UNDERESTIMATED OUR MOVING LOAD - forcing us to either pay DOUBLE on the day of moving, to add in a new container or hire a U-haul (which we'd hoped to avoid by hiring "professional" movers, but this was the cheaper option.) What's the point of having someone come out to take inventory if it's incorrect and forces you to pay more on the day of moving? He and his company should have been held accountable for their underestimate, not us. -Kept our stuff for 1 week before moving it, forcing us to sleep on an air mattress for a week. -MOVING DAY- only 2 inexperienced college kids (not 3 professional movers, as promised packaged our items.) A runner, was not provided to go along the wood floor and banisters were not padded as promised. The movers struggled with items, prompting my fiance to step in to complete the job and spare our large items damage. -As mentioned, SEVERAL ITEMS (TWENTY FIVE boxes [packed to the brim] a lamp, a bike, a night stand, a large duffel bag, 3 suitcases, a vacuum, a ladder, storage baskets, and a garbage can) couldn't fit due to Armstrong Relocation/United Van Lines inability to provide an accurate estimate. -MOVE IN DAY: the team in Philadelphia was professional and helpful (not the same team as in Knoxville). Immediately when the team obtained our shipment, one of the movers took pictures of the inside of the container, which had been haphazardly packed without ropes or bungee cords so they likely bounced around on the trip to Philly. The movers commented that EVERYTHING WAS PACKAGED INADEQUATELY. MANY OF OUR ITEMS WEREN'T EVEN LABELED. ALMOST EVERY FURNITURE PIECE WE OWN WAS DAMAGED (SOME SEVERELY) in the move. Some of these have additional scratches that were not there to begin with. However some of these irreplaceable items are severely damaged to the point where they need replacement or cannot be used. We placed a complaint through BBB and through United Van Lines/ Armstrong Relocation. They gave us some $$ for some items, but didn't give us what we requested or what our items were worth. Their reasoning was because some of the items were listed as damaged before leaving Knoxville - sure, some of our items had a scratch or two before leaving knoxville, but they didn't have the completely smashed side or shattered mirror that your moving company inflicted during transportation! They run a very shady, crooked, business, bait and switch their customers, and leave customers with no recourse. DON'T MOVE WITH THIS COMPANY AT ALL - even if their paperwork, estimate, and inventory sounds good to you. IF YOU DO HAVE TO MOVE WITH THEM, TAKE DETAILED PICTURES OF ALL OF YOUR FURNITURE PRIOR TO MOVING. You can't rely on their college aged packers to adequately describe damages of all of your items. THE PHOTOS ARE JUST SOME OF THE DAMAGED ITEMS. WE HAD SO MANY MORE!!!

  • k

    kenn robertson

    2.0

    they get lost walking across the street

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FAQs

  • 1. What Is the Contact Information of United Van Lines Agent?

    You may reach them at this phone number +1 609-239-9968. Alternatively, you can visit their website to get email contact information.
  • 2. How Do Others Think About United Van Lines Agent?

    You can see one of the customer comments on this moving firm below.
    "-Their "professional" packing/inventory specialist, Doug Powers did an in-home inventory of all of our items 2 weeks before moving and GROSSLY UNDERESTIMATED OUR MOVING LOAD - forcing us to either pay DOUBLE on the day of moving, to add in a new container or hire a U-haul (which we'd hoped to avoid by hiring "professional" movers, but this was the cheaper option.) What's the point of having someone come out to take inventory if it's incorrect and forces you to pay more on the day of moving? He and his company should have been held accountable for their underestimate, not us. -Kept our stuff for 1 week before moving it, forcing us to sleep on an air mattress for a week. -MOVING DAY- only 2 inexperienced college kids (not 3 professional movers, as promised packaged our items.) A runner, was not provided to go along the wood floor and banisters were not padded as promised. The movers struggled with items, prompting my fiance to step in to complete the job and spare our large items damage. -As mentioned, SEVERAL ITEMS (TWENTY FIVE boxes [packed to the brim] a lamp, a bike, a night stand, a large duffel bag, 3 suitcases, a vacuum, a ladder, storage baskets, and a garbage can) couldn't fit due to Armstrong Relocation/United Van Lines inability to provide an accurate estimate. -MOVE IN DAY: the team in Philadelphia was professional and helpful (not the same team as in Knoxville). Immediately when the team obtained our shipment, one of the movers took pictures of the inside of the container, which had been haphazardly packed without ropes or bungee cords so they likely bounced around on the trip to Philly. The movers commented that EVERYTHING WAS PACKAGED INADEQUATELY. MANY OF OUR ITEMS WEREN'T EVEN LABELED. ALMOST EVERY FURNITURE PIECE WE OWN WAS DAMAGED (SOME SEVERELY) in the move. Some of these have additional scratches that were not there to begin with. However some of these irreplaceable items are severely damaged to the point where they need replacement or cannot be used. We placed a complaint through BBB and through United Van Lines/ Armstrong Relocation. They gave us some $ for some items, but didn't give us what we requested or what our items were worth. Their reasoning was because some of the items were listed as damaged before leaving Knoxville - sure, some of our items had a scratch or two before leaving knoxville, but they didn't have the completely smashed side or shattered mirror that your moving company inflicted during transportation! They run a very shady, crooked, business, bait and switch their customers, and leave customers with no recourse. DON'T MOVE WITH THIS COMPANY AT ALL - even if their paperwork, estimate, and inventory sounds good to you. IF YOU DO HAVE TO MOVE WITH THEM, TAKE DETAILED PICTURES OF ALL OF YOUR FURNITURE PRIOR TO MOVING. You can't rely on their college aged packers to adequately describe damages of all of your items. THE PHOTOS ARE JUST SOME OF THE DAMAGED ITEMS. WE HAD SO MANY MORE!!!"
  • 3. Where Is United Van Lines Agent?

    United Van Lines Agent is at 1815 US-130, Burlington, NJ 08016. You can check the map above to find the best way to get there. If you are considering to relocate downtown, you may find the top-notch local mover from this page.
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