UPS Carlisle Hub
Ames, Carlisle, PA

UPS Carlisle Hub Reviews

4.2 stars based on 50 reviews

Featured Comments:

• L

  Lord

  1.0

  that blonde dude that supervises truck loading with the tommy hilfiger jacket is straight up creepy. i could only stand working here from around christmas 2021 to like february, dude does not understand personal space at alllll.

• S

  Sonny Ink.

  3.0

  Not too bad not too good..Allover okay experience

• M

  Michael Stouffer

  1.0

  The source of my complaint starts on Tuesday, September 15th, 2020 at approximately 1145. I am driving southbound on a state route near Carlisle, PA. My wife and two small children are in the car with me. We are in my Jeep Cherokee, I have our headlights turned on, our Jeep is a little older so it doesn't have auto headlights, I drive with them on rain or shine, day or night. We are on a straight stretch of road where both directions can see for a quarter of a mile or better. I am driving pretty much dead on the posted speed limit of 45 mph. I see a UPS driver in a driveway waiting to pull out. He starts to pull out a little and slightly hesitates before deciding to continue pulling out directly into my path of travel. This hesitation probably prevented an accident because I had already taken my foot off of the gas at that point. However, even though I didn't lock the brakes up, it was still close. He is now blocking both lanes of traffic because he couldn't make the turn easily since he drove straight so far out of the driveway. I lay on the horn at this point and then start following him since he is also now traveling southbound. My wife takes a photo of his license plate and truck number. Maybe 200 feet from where he pulled out he now makes a right turn into a driveway, I pull over hoping to speak to the driver. He glared over at us and then proceeded up the driveway so at that point I continued driving and my wife attempted to call the Carlisle hub. She gets the sorting facility the first time and they are nice enough to give her the correct number to call the hub. She calls and asks to speak with the manager, I tell her to ask for the driver's or road manager, I used to work in management at the Chambersburg Hub and have experience dealing with similar situations there. She describes the entire incident over the phone and she provided the plate number and truck number from the photos she took. We were also able to provide a good description of the driver. The manager states that he believes he knows who we are describing and asks my wife if she wants a callback after they speak with the driver. Again, from my experience at Chambersburg, I tell her to say yes. The manager confirms that he has a good phone number for us and we end the call. It is now Friday morning and still no callback. I can only assume that management at Carlisle does not give a damn about whether or not their drivers are operating safely. I know that at this point, it is well past the point where we should have been contacted. I am not looking to cause a person to lose their job, especially with the current situation, but I definitely feel like a write-up is appropriate. Very disappointed in the way this was handled!

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