US Auto Transport Inc
Atlanta, Cumming, GA

US Auto Transport Inc Reviews

2.7 stars based on 54 reviews

Featured Comments:

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  Diane Franssen

  5.0

  Had a great experience with US Auto Transport Inc. Samantha was my driver and she was wonderful. Great communication via phone or text. Due to last minute add to her route, she worked out her route to make sure she got my car picked up ASAP. I booked with Mercury Auto Transport which is a BROKER and had me confirmed since November 18, 2021 for the first pick up date being December 18th. BIG mistake. When it's time for my car to be transported back to California from Georgia I will be calling US Auto directly and hopefully get Samantha again!

• T

  Tyson Webster

  3.0

  Didn't have relatively any issues, other than pickup and delivery being a couple days late but that was no problem. Transport went smooth, no damage or anything. But now, over 2 months later I get a bill in the mail from North Texas Transport Authority for a toll charge saying they picked up my license plate on one of their toll pikes the day before my car was delivered. Was instructed by Montway Auto Transport to send over my bill of lading from when the car was delivered, and a copy of the toll bill through email to US Auto Transport. Well, emailbox is full, so that can't be delivered. Haven't even bothered calling cuz it sounds like I'm either gonna get yelled at or no one is going to answer. Buyer beware, seems like their drivers will take tollroads and then let customers foot the bill.

• E

  Erin Gordon

  1.0

  0 stars wouldn't be enough to describe this horrific experience. Hired this company where I work to deliver a clients car. They caused thousands in damage which they admitted to stating: " it happens and go wash it and buff it and see if it goes away and send us a bill with estimates". They have since refused to pay stating we can sue but they get sued frequently and always win. Mikail ( owner) then called offering a tenth of the cost of damage done stating again that he shouldn't even be paying a thing. $10,000 + dollars in damage. And both our client and ourselves were cursed out in response.

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  Response from the owner

  Right, $10000 damage to a $1000 car. You had no damage, but wanted to make money on your car transport and it did not happen.

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