Vermont Moving & Storage, Inc.
Allen, Winooski, VT

Vermont Moving & Storage, Inc. Reviews

3.7 stars based on 24 reviews

Featured Comments:

• J

  JR Lewis

  2.0

  The front office scheduled my service for the wrong day and the packers showed up 2.5 hours early and were already "running the meter" so I was being changed while the team waited for me to finish up a few things in the house before they got started. The packers only half filled boxes and didn't wrap fragile items. The guy who loaded the shipping container was great at least and is the only reason the business got a second star.

• R

  Rob Spaulding

  5.0

  I recently moved from Williston to Aiken,SC and used VM&S for the move. The men who handled the moving were very professional and worked in a quick in and effective manner. I wouldn't hesitate to recommend them to my family and friends. Rob Spaulding

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  Response from the owner

  Thank you for taking the time to leave a review! Enjoy your new home!

• L

  L H

  1.0

  Beware!! This local company cancelled my cross country move with less than 2 weeks notice and offered no compensation. I had been warned they do this regularly (Jennifer also admitted they did it to others this summer) but I was lured by the low price and that they were local. Shop around for a more professional company that has back up or take your chances with this bunch. Not worth the risk. I am out thousands and stuck for months since movers book well in advance. Thanks Vermont Moving and Storage for throwing me to the dogs. Please note after their response, I was still out thousands of dollars and left on my own to figure it out. I was never offered help to find another company or offered any monetary compensation. Others have said the same so beware. With so many great moving companies and Vermont to choose from, stay away from this one.

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  Response from the owner

  Good morning Leah, I apologize you are unhappy with our company and our efforts to rectify the situation did not work. We did not cancel your relocation. You signed up for a minimum weight relocation from Vermont to Florida. We contacted you to say we were able to pick up your items in Vermont as planned, but that your delivery to Florida would be delayed. We have NEVER cancelled a relocation with someone. You were provided a low cost quote to have a small amount of items relocated to Florida with another customers shipment going to the area. As you are aware, when people move sometimes changes occur (your date changed three times since February on your end). We understand this and do everything in our power to accommodate our customer’s needs. Unfortunately circumstances changed with the other shipment going to Florida which in turn caused a delay for your delivery. As I stated when asked how often this occurs, it has happened one other time this year and we were able to make a delivery work for the other customer. I again apologize we were unable to complete a delivery date that would work for you in Florida and hope you enjoy your new home.

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