Volture Moving Company LLC
Palma, Ventura, CA

Volture Moving Company LLC Reviews

3.8 stars based on 23 reviews

Featured Comments:

• K

  Karen Taksa

  1.0

  Josh, Halen and Manny moved me from California to Arizona (2 day trip). They seemed very personable and were concerned about doing a good job. They started loading up the truck and supposedly could not fit everything in truck. Then Josh (I believe he was the lead) spoke with their dispatcher (Grant) and told him that I had I had too much stuff and Grant started bullying and intimating me and insinuated that somehow I didn't disclose everything in my estimate. Just so you know I'm a single senior female, I was at their mercy. To make a long story short, they unloaded the truck and repacked it and everything fit. Obviously it was time consuming, one of the guys "Halen" was constantly babbling about being an eagle scout, he was slow and lazy. The next day they arrived in Arizona at my new home a few hours before my realtor was able to be there to let them in. Did I mention I was very generous bought them dinner both nights and lunch the second day I was very hospitable. They unloaded the truck and Josh asked me to take a look around to see if I was happy with the placement of furniture etc. I briefly looked around and everything appeared to be in place. Josh ended up charging me an extra $1,905 because they were slow. Anyway, after they left and after the sticker shock. I realized I couldn't find my oak coffee table; I went outside in my yard and they had damaged my table and hid it in the side of yard so I would see it. I feel like a fool, like I've been betrayed, wish I would have done more research, please don't use this company they're shysters.

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  Response from the owner

  Good Afternoon Karen, Our goal is to always provide the best experience for our customers. We are dissapointed to hear that you were not satisfied with our service. On the other hand, the gentlemen were able to complete the task and arive in Arizona within the 48 hour time period. Upon arrival they were notified from the office that you had woken up late and were 6-7 hours behind. Because of this it had put a detriment in are scheduling process and caused the gentlemen to exceed the estimated time by 8 hours. We only charged you for 6 of them. Not to mention the orginal estimate pertained only to 75% of the house going, which we took pictures of. When the gentlemen arrived on the day of the move, you decided to take everything. That creates a hassale for the company , espeacially when we provided an onsite quote to ensure that didn't happen. We hope all is well in Arizona but are decison stands. Thnak you

• L

  Leonard Beall

  1.0

  Absolutely terrible alcoholic Joshua Laurent. never use this company I was a close friend of his. He is an absolute mess and he takes advantage of anyone who will let him. While in a rental Penske truck he vandalized my truck for no reason. Terrible what alcohol abuse in a bad person can do

• M

  Maria R.

  5.0

  I moved seven times (office and home) in two years when I lived in Santa Barbara. I have a lot of experience with movers. VMC, from the first email and a follow-up phone call, answered all my questions promptly. I received text confirmations assuring that I was on the calendar. The crew was on time, packed the truck quickly, yet efficiently. I didn't feel they were trying to add time to the job. The unloading was equally quick and efficient. Everything was protected with pads and/or shrink wrap. I requested a few things and they responded professionally. Before they left, they inquired if I wanted anything moved to a different place in my new home. I did :) Throughout the whole move there was open communication. As you know, moving is stressful, yet VMC handled my move as to not create any additional stress. I highly recommend Josh and Jason and their assistants.

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  Response from the owner

  Hi Maria, Thank you for leaving one of the best reviews and for referring us to your clients! Your review is very much appreciated! Best regards, Volture Moving Company LLC

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