Ward Trucking Corporation
Freeport, Pittsburgh, PA

Ward Trucking Corporation Reviews

3.4 stars based on 83 reviews

Featured Comments:

• M

  M AM

  1.0

  Was told I would receive a call an hour beforehand so that I had sufficient time to get someone to the house to sign. At 10:30 I get a call that they are almost there-great but no one else is. He said he was new and missed the message on the paper to call me. He would try to squeeze me in this evening. I said fine if it’s evening but today was the only day this week I could make this work. He then said he’d complete his next delivery (in Coraopolis which is 20 minutes away) and come back. I make my call and have the person waiting at my house for what I figure to be an 11:30 delivery. 12:30 rolls around so I call the main number. She tells me that according to his GPS he’s on his way to me for 1:15p. Not great but what else can I do. 1:30p and nothing, so I call again and guess what-he’s on his way to me and will be there at 2:10… Funny how he’s been on his way to me this whole time. Customer Service states it’s policy not to contact the driver so there was no way to verify if he’s actually coming to me next. Thankfully he did arrive about 2:05. Dom seemed like a nice guy and said he was new and that’s why he missed the note to call. But I paid $250 for this delivery and cost someone doing me a favor nearly 3 additional hours of their time. Never. Again.

• L

  Lindsay Lagasse

  4.0

  Not a wonderful yard for OTR truck backing but not the worst we have seen. I don't know about other GPSs but google maps and our Qualcomm bring us right into the yard with the Freeport address so not sure what is going on with all the folks saying otherwise. But if you do find yourself having an issue, they are right to say the entrance is on Beta. People are always friendly here and we haven't had to wait on a load, yet. As a small disclaimer, we havent had to do many loads with them so pur experience may or may not be the norm. We don't mind seeing this place on our route, aside from it taking a thousand years to get our backing done because of the tightness. But for how small the yard is, they do try. Not like Fedex with the trailers everywhete except in a spot haha

• R

  Roger Moraes

  1.0

  I stop by to ship a product, was told to contact customer service, which dint help at all, after several phone calls and being put hold, asked the dock manager for assistance, no help. Definitely not a happy customer at all.

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