Wayfinder Moving Services - Buffalo NY Movers
Comet, Buffalo, NY

Wayfinder Moving Services - Buffalo NY Movers Reviews

4.9 stars based on 180 reviews

Featured Comments:

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  Marissa Wroblewski

  5.0

  I can’t say enough about this company- the crew we had today KILLED IT! Awesome communication from initial booking all the way to moving day- estimated arrival time was 8:30am and they pulled up right on the dot. About 5-6 guys jumped out of the truck and got right to work. They wrapped up the couches, entertainment center and even went as far as taking our bed apart for us (and putting it back together at our new house!) I can’t say how impressed me and my husband were with this company today, they made our move super easy, took literally anything and everything we needed to be moved. They were done with the entire job within 5 hours. I know a lot of people don’t have good experiences with movers but this company is the REAL DEAL! You will not regret booking with them for your move- great pricing as well! We also had some good laughs with the crew, they are all such hard workers! Thank you guys again for making our moving experience stress free! Will highly recommend to everyone!

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  Response from the owner

  Wow - We loved reading your glowing review, Marissa! Thank you! So glad we made your move a positive experience!

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  Elise Edwards

  5.0

  From end to end, we had a great experience with Wayfinder. The front house team was incredibly responsive and helpful in being flexible for necessary rescheduling. Every person on the two crews that helped us pack and move were nice, respectful, hardworking, careful with our belongings and regularly checked in with us to make sure we were happy - all with smiles and while having fun, which made our move process that much better. Would recommend to anyone.

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  Response from the owner

  It's amazing how much a smile can make a difference, right?? So glad we could lend a helping hand! Thank you for the review, Elise!

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  Susan Forbes

  3.0

  The front of house and Ron were great. However, there was little care in wrapping and protecting or my furniture when taken it out of the storage garages. A brand new custom made piece of furniture has a large chunk of the bottom of the leg broken off. There was lots of laughing and joking around with the young men who were doing the carrying. This piece was brand new and still saran wrapped from the Amish Outlet store. But, they did not protect if with properly with furniture pads, and the leg of the never used sofa was broken. I will have to find a master carpernter/furniture builder to repair the leg. I found scratches and things on other furniture where is was not wrapped and padded properly either. So, if you hire them stay on them and demand they Care for your property as if it were their own.

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  Response from the owner

  Hi Susan - We’re sorry that damage occurred to your furniture. In your specific situation, we understand you hired other workers to handle your items, and not just our move team. Ron will be contacting you soon to have a conversation about your experience, sort out what happened, and what can be done to help. As for the laughing and joking - unless it’s obnoxious or rude - we stand by our move crews. Wayfinder Moving's ethos is to work hard AND have fun.

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