Movers

White Gloves Moving
Ajax, Rochester, NY

4.2
(60)Check map
  • Phone:
  • +1 585-448-4519
  • Website:
  • http://whiteglovesmoving.com/
  • Address:
  • 40 Ajax Rd, Rochester, NY 14624
  • Hours:
  • Thursday8AM–5PM
  • CLOSED
  • Reviews
  • Map

Services

    White Gloves Moving Reviews

    4.2 stars based on 60 reviews

    Featured Comments:

    • E

      Elizabeth Burke

      1.0

      I did not want to resort to posting a negative review but i have no other recourse. My daughter + I have left at least 1/2 dozen voicemails since White Glove Movers moved heavy items from the condo we lived in to a condo we purchased located in the same zip code a few days before Christmas but no one has returned our calls. We were charged $850 for 4 hrs of moving services. We were reassured our 2 big screen TVs would be placed in protective cases before being loaded onto the moving truck. The movers forgot to transport our son's 50 inch 4k TV which we purchased in 2019. The owner stopped at our condo 1-2 days after New Years to pick up our son's TV + drop it off at our new residence. He carried it out to his own pick up truck + placed it in the back. He did not put it in a protective case like we were reassured it would be to prevent damage. My daughter met him at the condo to unlock the door + he proceeded to carry it in the condo without a protective cover. After my husband hung up the TV in our son's bedroom they discovered the TV was broken. I called Best Buy + asked if a technician could come to our condo to inspect it to see if it could be repaired. He said the screen was cracked + there is no hope of repairing it. When the movers were in our condo they did not wear masks. the company advertises their movers would be wearing masks while they were in + out of our occupied condo, carrying our belongings out to the moving truck. The receipt for the $850 i paid for their moving services was sent by text to my phone.. Unfortunately it was deleted off my phone + I have been unable to retrieve it. Can a representative from the company please call us to address the issues I described in this review??

    • O

      ODS Couriers

      1.0

      NO CALL NO SHOW. Scheduled weeks in advance for delivery service to be performed on April 1, 2022. Spoke to a manager by the name of Shawna who promised me she would look into it and call me back, she never did. Paid a $100 deposit and it locked in no commitment. I just don't believe they are professional enough nor ready for business.

    • J

      Jeff Brooks

      5.0

      White Gloves is a GREAT Moving Company! I hope I never have to move again but if I do this moving company is THE BEST! Professional, Courteous, On-Time, and most of all VERY CLEAN with guys so VERY HELPFUL & HONEST! So glad I hired this company! RECOMMEND THEM TO THE HIGHEST!!!

    More reviews (2)

    Map & DirectionsDirections

    Current Hours
    CLOSED
    • Thursday :8AM–5PM
    • Friday :8AM–5PM
    • Saturday :8AM–5PM
    • Sunday :Closed
    • Monday :8AM–5PM
    • Tuesday :8AM–5PM
    • Wednesday :8AM–5PM

    Nearby Moving Companies in Rochester

    FAQs

    • 1. How to Get in Touch With White Gloves Moving?

      You may contact them by calling this phone number +1 585-448-4519. You can also go to their website to get email contact information.
    • 2. What Do People Think About White Gloves Moving?

      See one of the customer feedback on this moving company below.
      "I did not want to resort to posting a negative review but i have no other recourse. My daughter + I have left at least 1/2 dozen voicemails since White Glove Movers moved heavy items from the condo we lived in to a condo we purchased located in the same zip code a few days before Christmas but no one has returned our calls. We were charged $850 for 4 hrs of moving services. We were reassured our 2 big screen TVs would be placed in protective cases before being loaded onto the moving truck. The movers forgot to transport our son's 50 inch 4k TV which we purchased in 2019. The owner stopped at our condo 1-2 days after New Years to pick up our son's TV + drop it off at our new residence. He carried it out to his own pick up truck + placed it in the back. He did not put it in a protective case like we were reassured it would be to prevent damage. My daughter met him at the condo to unlock the door + he proceeded to carry it in the condo without a protective cover. After my husband hung up the TV in our son's bedroom they discovered the TV was broken. I called Best Buy + asked if a technician could come to our condo to inspect it to see if it could be repaired. He said the screen was cracked + there is no hope of repairing it. When the movers were in our condo they did not wear masks. the company advertises their movers would be wearing masks while they were in + out of our occupied condo, carrying our belongings out to the moving truck. The receipt for the $850 i paid for their moving services was sent by text to my phone.. Unfortunately it was deleted off my phone + I have been unable to retrieve it. Can a representative from the company please call us to address the issues I described in this review??"
    • 3. Where Can I Find White Gloves Moving?

      White Gloves Moving is at 40 Ajax Rd, Rochester, NY 14624. Just use the map above to locate the shortest path. If you intend to move to downtown, you may find the best local moving company on this page.
    • 4. What Are the Opening Hours of White Gloves Moving?

      The operating hours of White Gloves Moving are shown below:
      "
      • Thursday: 8AM–5PM
      • Monday: 8AM–5PM
      • Tuesday: 8AM–5PM
      • Wednesday: 8AM–5PM
      • Friday: 8AM–5PM
      • Saturday: 8AM–5PM
      • Sunday: Closed
      "
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