Wings & Wheels
Lippincott, Flint, MI

Wings & Wheels Reviews

2.1 stars based on 18 reviews

Featured Comments:

• W

  Warlord Wig Wass

  5.0

  Anyone that listed a negative review has the wrong understanding of this company. This is not amazon. It is an american family owned mom and pop shop. That works very similar to the postal service for items to large for the postal service. The company recieves items from multiple shippers. And again has a very similar buisness moto as the postal service. You all sound like spoiled children.

• S

  Shelby Tyler

  1.0

  HORRIBLE customer service and worst delivery service I have ever experienced. I ordered a very expensive piece of furniture and was told I would be called as soon as wings & wheels received my item as they would need to schedule delivery. It was very important they call as there would need to be a full inspection done of the item before I signed for it. It was also about 500 pounds in total so I would need to make sure I had help to bring inside. I got notification it was out for delivery but I had never even got the call to schedule it. I was home alone with no way of getting assistance. I called and the woman on the phone was extremely RUDE and told me it was not her problem that I didn’t have help. She also threatened me saying the driver was going to leave it no matter what, even though they did not follow the scheduling protocols. So after being treated horribly and having to call the manufacturer to complain, wings and wheels finally calls to “schedule” my delivery. Here is the best part— the day of the scheduled delivery they Leave my brand new couch sitting in my front yard without so much as a knock on the door or phone call to tell me it was there! Mind you, they were supposed to wait until I fully inspected the item and signed for it before leaving. It could have easily been stolen or damaged. Luckily I was home and heard their truck pull away. Worst service I have ever experienced. Trust me- AVOID this company at all costs. And if you have to speak to customer service, good luck.

• J

  Joy Hawkins

  1.0

  The driver was extremely rude. The dispatch office had to be called in order for the delivery to be done appropriately.

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