1-800-PACK-RAT Moving and Storage
Nicholas, Dayton, NJ

1-800-PACK-RAT Moving and Storage Reviews

3.4 stars based on 49 reviews

Featured Comments:

• l

  liza luis

  5.0

  This is how everything should work. They were professional from beginning to end. Everything went exactly as they said it would, no hidden costs, the drivers and office staff were highly personable and thorough. They kept in constant contact with me about the pick-up and delivery at both the origin and destination. Best shipping/moving experience I've ever had with such a company.

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  Response from the owner

  Thank you for the awesome feedback, Liza. We're thrilled that you had a 5-star experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.

• J

  Jamie A

  1.0

  This is my first time using this service and will be my last time. I had a pod being delivered and it was delayed for over a week, then when they guaranteed delivery in the morning window they even moved that back to the evening time frame a couple days after that. Timing was critical in my situation and they were a major letdown. Now I will have a pod in my driveway when everyone comes into town for a funeral. They are extremely overpriced especially for the poor quality of service provided.

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  Response from the owner

  Jamie, we apologize for the problems these delays have caused you during a difficult time. We would like to have a Resolution Team member look into this and work to get this resolved. Please provide us with your order number and contact information so we can investigate.

• D

  David John

  5.0

  Man oh man, do I wish I knew about Rat Pack years ago. It would’ve saved me so many headaches, but at least I can earnestly appreciate just how GOOD they are. Apparently, most people who go into the moving business couldn’t care less about whether or not you ever even get your stuff delivered to you, but the people at this company take their jobs seriously, and they do them with pride. So I’m telling you now, as someone who’s seen everything under the sun, these guys are legit.

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  Response from the owner

  David, thank you so much for such an awesome review! Your feedback is extremely appreciated and we would be more than happy to work with you again for your future moves.

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