1st Generation Moving
Northwest, Dallas, TX

1st Generation Moving Reviews

4 stars based on 64 reviews

Featured Comments:

• S

  Samantha Moore

  1.0

  Do not use this moving company. They leave you in the dark and are terrible at communicating. I’ve emailed and called for days to not even get a response on when my items would be delivered. They have had my belongings for 20 days now. Jason is the guy that is supposed to be contacting me about my move yet has ignored my calls and emails for days!!! I’m sleeping on an air mattress, miserable! I packed very few clothes because I was told this move would be a 5-14 business day window. I spent pretty much all my money on this move so I can’t go out and buy clothes or things while waiting for my actual things to arrive!!! I’d be less worried if they could give me a date. Or at least respond.

• M

  Mary Kent

  1.0

  DO NOT RECOMMEND - SCAMMERS!! Absolutely terrible!! Lied about the service they would provide, broke part of my garage door and said it was my fault when I NEVER asked them to touch it! Did not give proper notice of communication then the only option was to charge more and force a re-delivery fee. Unprofessional moving staff on top of that. Will be reporting this company. SAVE YOUR TIME AND MONEY!!

• J

  J Slate

  1.0

  DO NOT USE THIS COMPANY, IF YOU ARE ALSO HERE TO LEAVE A BAD REVIEW I ENCOURAGE YOU TO ALSO CONTACT THE BBB. Packers were friendly, however any damage incurred during transit is immediately brushed off and reported to their “manager”. TLDR; movers broke our Maytag refrigerator. My youngest is 6 months old we have had to scramble and continually buy ice every day to keep her milk from spoiling. I’ve called every day 4-5 times a day to get this rectified. The owner/manager does not return phone calls or answer the phone provided.

More reviews (2)