A-1 Freeman Moving Group
Broadway, Oklahoma City, OK

A-1 Freeman Moving Group Reviews

3.8 stars based on 51 reviews

Featured Comments:

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  Sherry Rowan

  5.0

  The account manager, Ryan Cruse, who came out to my house to give me the initial estimate was very helpful, professional, and prompt. Nancy Garrett at the office was very responsive and helpful arranging the delivery. The driver, Nicole, was also very pleasant and professional. The crews who packed and unpacked were very polite and took great care with my items. My actual cost even came in almost $900 under the estimate. I would highly recommend A-1 Freeman Moving!

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  Response from the owner

  Hi Sherry....Thank you so much for taking the time to let us know how everything went. We are happy to help and wish you the best of luck in your new location!

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  Sheila Henderson

  1.0

  This company has no ethics. They did not vet the movers properly. My moving cost me at least $58,000. Theft occurred...from what my attorney has communicated to me, they do not vet their workers properly. Be safe and if I could do this over again I would have had family or friends observing them during the whole move. Addendum: Response to owner’s comment: The items that were stolen from my home were not to be moved. That’s why they were not listed in the inventory list of items moved. They were easily accessible for one wishing to take. I had them stored in a closet which I could not watch the whole time of the moving experience. I am not making any false accusations. The items were stolen from me. They were present before the movers came and then missing after they left. I am a physician with high ethical and moral standards. It’s not all about the financial value, it is about the principal of how this business transaction was handled. Again, the movers were apparently selected/hired by the driver and not properly vetted. One of the movers has a history of arrest and charge for theft, battery and kidnapping.

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  Response from the owner

  Hi Sheila....We are familiar with your move and the accusations that have been made. We have cooperated with the investigation and will continue to do so. At this point, no wrongdoing has been confirmed.

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  Shannon Schroeder

  1.0

  Our experience with A-1 Freeman wasn't good.Our driver could not pick up our load and move it on the scheduled date of move. A driver did come and pack our household but then our belongings sat in OKC for nearly two weeks. The company had great difficulty in finding a substitute driver to deliver our goods to Nashville. The contract date of delivery meant nothing. Delivery was a week past the contract date. Because of the late delivery, we actually had to drive back to OKC to get things off of the truck for our son who was starting college. The company didn't even offer to pay our mileage reimbursement or the cost of a hotel in OKC. The rep would not return emails when we asked for reimbursement. We had multiple bookshelves that were slightly damaged (holes punched through the back). We paid the extra money for insurance against any damage, but when I emailed the rep regarding the damage, he never emailed me back. We have moved three times with professional movers and never had damage. Just overall, a very poor experience.

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