AC Moving Company
Genessee, Kansas City, MO

AC Moving Company Reviews

4.6 stars based on 38 reviews

Featured Comments:

• F

  Feeding Frenzy TV

  5.0

  I read the reviews so I choose this company! Glad I did, they went above and beyond, quick move, showed up early, nothing broken, and installed my TV! Thanks a lot guys

• J

  JE Cornwell

  1.0

  I have moved many times over the past 5 years and used many different moving companies, so I feel like I know a little about good and bad movers. This company was the worst by far! They double booked our moving date after making the reservation weeks in advance. So, moving day was a complete disaster!! They showed up 4 hours late, and we hired them to pack prior to the move, so they sent the office gal who has NO idea how to pack and threw stuff into boxes and did NOT label any of them. Then she left and they had a young man who has never done and packing take over and he did the same thing. They promised they could get the job done in one day, but because of the delayed start it to 2 days. When finally finished it cost me over $3000 for a mess of boxes (with NO idea what was in them, broken items, and damage to doors and walls that had just been painted. This company's owner knows they did a horrible job. This was the worst moving experience ever!

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  Response from the owner

  We appreciate you reaching out JE, also, we apologize for any inconvenience surrounding your move. We're disappointed to read you've had this type of experience. From our records looks like you booked for noon on 10/30 but called the morning of thinking you were booked for the AM. We had already had a moved booked for the morning so you were advised that and our guys arrived around 12:30. You had three times the items that wasn't mentioned prior in the quote. Also, we added on a extra guy at NO charge to help with packing. You STOPPED our guys after being there only 4hours and said "I rather finish this tomorrow I'm getting tired". You spoke with the owner and you two agreed on 9am the next day which was 10/31 Halloween. We had to get a second truck to finish the job. During the job you complimented the guys multiple times even stopped them to eat pizza that you bought them for lunch. Once everything was over you paid $2600 plus tax also gave the guys a generous tip and mentioned you would refer and leave a review. If you have any more questions or concerns please email us directly at [email protected]

• S

  S GREEN

  5.0

  They were professional but most of all fast. I swear I went to get them gatorades and came back and they were done lol. The arrived 15 min early. Started approx. at 8:15am and they were done at 9:40am-No joke. Would highly reccomend.

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  Response from the owner

  Thank you for your review! It was a pleasure working with you and your beautiful family. Thank you again for choosing AC Moving Company!

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