Ace Moving and Warehousing
Whynaught, Rochester, MN

Ace Moving and Warehousing Reviews

4.3 stars based on 9 reviews

Featured Comments:

• G

  George Morrow

  5.0

  We used Ace Moving of Rochester to get us packed and moved to the east coast (1,500 miles away). Their price was competitive and their service professional. The critical issue was a delivery window (spread) that met our needs. They were the only company that would guarantee a specific date and it was honored precisely (the agreed day of delivery the driver called me at 7:45am to say he was ready to unload)! The agent who did the estimate was thorough and spot on for weight. He answered our questions and provided tips and insight to the moving process. The packing crew was very focussed and worked well together. Each member of the team introduced them self as they started to move our belongings. If there were any questions about packing specific items, they asked. Packing day was a VERY busy day - but it went smoothly. All of our items were numbered, described, and listed on a sheet. All items arrived and nothing was scratched or damaged. Scheduling of the move was based on our needs and the business arrangements were straightforward and easy. We are very pleased to have used Ace Moving Company (Atlas) and would definitely use them again!

• T

  T K

  1.0

  We had a bad experience with Ace Moving. We had a 3 man crew, but we were lucky if 2 of them were actually working at once. For example- one guy spent 20 minutes in his truck on the phone, they spent 20 minutes adjusting a plastic picnic table after we told them to put it the garage, I watched a guy literally carry one umbrella into the house and nothing else. They dropped our child's dresser and broke three of the drawers. We were told the "quality of the furniture was lacking and these things happen". They dropped it hard enough that pieces of it snapped. One guy spent a half an hour trying to put it together even after we told him we would deal with it later (we specifically told them we wanted to get things inside due to the cold). It was so bad we asked them to leave after the 2 hour minimum. Would not recommend them to anyone. Slow, unprofessional, and unresponsive to our concerns.

• P

  Pasquale Presa

  5.0

  Outstanding job by Jermaine, Zack, Poe, Jon, Matt, Tyler. They made our move enjoyable and smooth. They were very polite, honest and kind. Even the owner made a personal connection when we spoke to arrange the local move. I highly recommend them.

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