Ace Relocation Systems, Inc.
Commerce, Upper Marlboro, MD
- Phone:
- +1 301-867-0400
- Website:
- http://www.justmovingsouthernmaryland.com/
- Address:
- 400 Commerce Dr, Upper Marlboro, MD 20774
- Hours:
- SundayClosed
- CLOSED
- Reviews
- Map
Services
Ace Relocation Systems, Inc. Reviews
4.2 stars based on 72 reviews
Featured Comments:
C
Carol
2.0
My experience with Ace identified deficient administrative management and custom relations. I faithfully paid for my 2017 move from California to DC and four years in storage bills without incident or change. I decided to use Ace again but wish I didn't. They increased their estimate without detailed accounting that explained the difference between what was communicated...4 movers for 10 hours, my storage, and travel to final destination. To add insult to injury, they charged me an additional month for storage...details below. My initial up charge without explanation was with Philip. We discussed and agreed on $2,000 to complete the move. However, later that day, I received an agreement for signature at $2,200 without explaination. Second, I reported an erroneous bank withdraw for a closed storage account. Jennifer agreed to post a refund to my account on Feb 4th but failed to follow-up for 21 days. The third incident was an email from Carl requesting an additional $189 in moving charges without explaining/invoicing the change. I asked him to speak with Jennifer about using the $220 refund to cover the increased moving fee. Final, I receive an email from Jennifer that said my moving increase was $400 not $189. I resisted at first but cut my losses and paid the $189. Not sure how my storage refund evaporated..but realized this was a lesson I needed to pass on.
Response from the owner
Carol, Thank you for posting your review. We will investigate what happened in this situation and create process controls so this does not happen in the future. We apologize for your inconvenience. Marc @ Ace Relocation Systems
S
Sonia Garcia
5.0
I absolutely loved Rute Relocation Systems -ACE. The driver Joshua was the best!! Super organized, very polite, extremely efficient. I hate to move but Joshua made the process as smoothly as he could. If I have to move again I want him to be the driver. The crew that did the packing and carrying was great as well. I will recommend this company to all my friends.
Response from the owner
Sonia, we are delighted to hear that Joshua and the rest of the crew took great care of your move. Thank you for doing business with Ace Relocation Systems!
C
Christine Woodard
5.0
Luis and his crew did an amazing job packing and moving our home! Everyone was professional and polite. Everyone took their time and care with our items. I highly recommend Ace Relocation and Luis
Response from the owner
Christine, thank you for the wonderful review. Our crews work hard to provide the best possible service! Thank you for doing business with Ace Relocation.
More reviews (2)
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FAQs
1. How to Contact Ace Relocation Systems, Inc.?
You may get in touch with them by phoning this phone number +1 301-867-0400. In addition, you can browse their official website to get email contact information.2. What Do People Think About Ace Relocation Systems, Inc.?
You can see one of the customer comments on this moving company below.
"My experience with Ace identified deficient administrative management and custom relations. I faithfully paid for my 2017 move from California to DC and four years in storage bills without incident or change. I decided to use Ace again but wish I didn't. They increased their estimate without detailed accounting that explained the difference between what was communicated...4 movers for 10 hours, my storage, and travel to final destination. To add insult to injury, they charged me an additional month for storage...details below. My initial up charge without explanation was with Philip. We discussed and agreed on $2,000 to complete the move. However, later that day, I received an agreement for signature at $2,200 without explaination. Second, I reported an erroneous bank withdraw for a closed storage account. Jennifer agreed to post a refund to my account on Feb 4th but failed to follow-up for 21 days. The third incident was an email from Carl requesting an additional $189 in moving charges without explaining/invoicing the change. I asked him to speak with Jennifer about using the $220 refund to cover the increased moving fee. Final, I receive an email from Jennifer that said my moving increase was $400 not $189. I resisted at first but cut my losses and paid the $189. Not sure how my storage refund evaporated..but realized this was a lesson I needed to pass on."3. What Is the Location Information of Ace Relocation Systems, Inc.?
Ace Relocation Systems, Inc. is at 400 Commerce Dr, Upper Marlboro, MD 20774. Use the map above to discover the fastest way to get there. If you want to move to a new home, you may find the top-notch home mover with NearbyMovers.4. What Is the Opening and Closing Time For Ace Relocation Systems, Inc.?
The open hours of Ace Relocation Systems, Inc. are listed below:
"- Sunday: Closed
- Monday: 8AM–5PM
- Tuesday: 8AM–5PM
- Wednesday: 8AM–5PM
- Thursday: 8AM–5PM
- Friday: 8AM–5PM
- Saturday: 8AM–12PM
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