Air 1 Moving & Storage
Cozycroft, Chatsworth, CA

Air 1 Moving & Storage Reviews

4.5 stars based on 318 reviews

Featured Comments:

• J

  John Smith

  1.0

  HORRIBLE. Please save yourself the trouble, time, stress, money and contact a different moving company. Air 1 Moving and Storage Company is absolutely ridiculous. My family and I moved from California to Maryland and we arrived at our first new home with soaked boxes, chipped furniture, broken dishes, destroyed books, and all my baby girls clothes are moldy and destroyed. My husbands awards, and my belongings are absolutely ruined. This moving company is complete trash. We shouldn’t have to be worrying about this yet here we are. I am not the type to write reviews, but I’m doing this so no one else risks going through what my family and I are going through right now.

• P

  Paul Grant

  5.0

  I received 4 quotes on my long distance move and the best quote came from Air 1 Moving & Storage. Air 1 Moving team showed up on time, were extremely professional, quick and efficient. There were no issues or extra costs so everything went as they promised. I am fully satisfied with this service and I highly recommend them!!!

• A

  Arian Y

  1.0

  The driver (his name is Hadi as I remember), called me on 06/28 at 6:07PM and tried to schedule the move for me. He explained to me that he investigated the area (based on Google Maps) that his Semi 18-Wheeler won't be able to pass through the Loading Area, hence, there is a need for a shuttle service that is about $700. I asked the property manager the next day and she even got on a call with the driver and explained to him that throughout her tenure at this building, there were many semi 18-wheelers delivering furniture and explained to the driver that they can block the back street right by the Loading Zone for the move, however, the driver did not coordinate and insisted on shuttle service, and he also offered that I rent a truck and pick up from him to save money which of course I declined! The street curb to curb width is 171" Wide which is a generous size for driving a 112" wide Semi Truck. I was very collaborative with the driver and tried to book the service elevator for him, but he was unable to give me a day and time for delivery until the last minute. The driver was changing around the schedule last minute and initially told me that he can deliver on Wednesday and after I asked property management to book the elevator (as it's super busy and they need 3 days of notice) they moved their service elevator schedules, however, he canceled last minute. The driver was got a truck on Friday 07/02, and I accommodated Service Elevator in our Loading Zone. He mentioned that if loading zone is full or service elevator is busy and not only at his service, but he also won’t collaborate with me. When he arrived, he asked me for $1,100 for long carry and shuttle services in addition to remaining balance and he was paid in full before unloading. After driver told me he is done with all items and I explained and showed him the item numbers that were missing, he aggressively and rudely told me I have to contact the company and after I showed him damages he and his team done to items and the wall and I politely asked him to be more cautious, he told me he rudely and very aggressively declined to assemble my items and he is done here and that's when I called the company and asked for help resolving the conflict which I did not hear back and the driver left me with all furniture unassembled. It took me 3 trips to Lowe's and Home Depot to get tools I needed for assembly and 2 full days to assemble all items, and I did not sign delivery paperwork as delivery was done incomplete. This is totally unprofessional and unacceptable!!! Air1 bounded me to CPI for claims and CPI said they only deal with Damaged/Lost items and not services. Make sure you don’t pay unless work is done! I learned it the hard way.

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