All My Sons Moving & Storage
Rosemary, West Palm Beach, FL

All My Sons Moving & Storage Reviews

2.2 stars based on 10 reviews

Featured Comments:

• L

  Liz Chen

  1.0

  DO NOT EVEN CONSIDER THIS COMPANY! The best thing I can say about All My Sons is that it was not my things they were moving. Two weeks ago, this company moved my sister's items a total of 5.8 miles and managed to damage, destroy and/or lose almost everything in their care. They showed up with a vehicle too small for the job and while 1 item (only one) was added after the walk through, many items originally in the walk through did not end up being moved as they were sold or sent ahead of the movers (thank goodness). This required two trips and a longer day on the part of the movers. The team members AMS hired were untrained and extremely unprofessional. Most of the guys did not know what they were doing and required the "foreman" to walk them through or check on them often. Items were not prepped correctly and the guys did not know how to properly maneuver items through doorways, up and down the truck ramp and through halls. We found them smoking on numerous occasions, once even in my sister's garage. When told they couldn't smoke in the house, the helper replied, "Why? The garage door is open!" Toward the end of the day, I walked into her house to find one of the team sitting on her unwrapped, white couch. No one should be sitting on upholstered furniture after moving in Florida! We were all sweaty and dirty. If the family is not sitting on the furniture, the movers certainly should not be doing so. My sister attempted to contact the company to make a report of the damages and missing items. It took multiple phone calls, speaking to numerous individuals and hand offs before she was told she would receive an email with in 48 hours with a form. No email was received--no surprise to either of us. We are not new to the moving the game and between our families we have moved a dozen times. Never...Not once have either of us experienced such lack of care, professionalism or frustration as we did so with All My Sons Moving & Storage. While we understand that things can happen, very few of her items made it into her new home unscathed and at least 1 item never made it at all. Just a few of the damaged/missing included here: -Leg torn off a brand new couch (yes, the legs could have easily been removed before moving). -Custom dresser dropped down ramp from truck (not wrapped for safety, and running down a ramp). -Custom sideboard scratched and dented. -Dresser top gouged. -Walls in new house gouged -Outdoor metal lounge slats ripped off rivets. -Television never showed up at the new home. Move past this company if you wish your things to be moved with care.

• J

  Jaime Juliana Thurab

  5.0

  All My Sons Moving was on time (very important to me) professional and above all nice from start to finish!!! Abdul and his team were amazing and helped us get everything into our new apartment unscathed!!! So happy I chose this company! I’ll be using them again for sure!!! An easy 5 stars from me!!

• S

  Sharon Lagana

  1.0

  I don't even know where to start! We used them for our 50 mile move. I was in constant communication with them reviewing the details and size of our move up until the night before. The night before we had everything confirmed, price, number of people for the move (4), truck size, and had even reviewed the contents of what we had item by item. On moving day they showed up 1 person short and with a small truck. They spent over 6 hours loading and unloading the truck trying to fit everything in the truck, now keep in mind they bill at an hourly rate and they had an hour drive to our new home. They were suggesting they simply do two trips with our furniture. In addition to everything that was going up they asked for a signature on the order, I was not there and my sister told them to wait to get to the new place for a signature as she did not feel comfortable signing in my behalf, when I asked them for the paperwork to sign, they said it was done, the movers forged my signature on all the paperwork and when I told their operations manager, he completely shrugged it off, like it was normal for them to sign on customers' behalf. Finally, after much frustration and many calls to their operations manager, Bob, we asked them to just deliver whatever they had in the truck and had to rent a Uhaul to finish over half of our furniture! We ended up paying them nearly $3K for moving half of our furniture and an additional $400 for a last minute large Uhaul truck! What we anticipated to be the easiest move of our life turned out to be a nightmare!

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