Allied Van Lines
Trinity, Nashville, TN

Allied Van Lines Reviews

3.4 stars based on 12 reviews

Featured Comments:

• J

  Jennifer Quiroz

  1.0

  Unfortunately, I've had a really awful experience with Coleman/Allied when they moved me from Nashville to Los Angeles. There were nearly 30+ incidents that I had to reach out to customer service about, such as a mover not letting me know his mask broke and going maskless in my home (after informing the crew I have health conditions), a mover blowing his nose and not washing his hands afterward (I had to ask him to use hand sanitizer before touching my things), not notifying me when my items arrived in storage, losing 3 of my boxes, multiples boxes being crushed, my service provider in LA being switched without notifying me, not organizing or packing my immediate storage pick-up items correctly, and much more. Coleman didn't even apologize when a supervisor reached out to me and left a voicemail and email. She also refused to give me any money back. I called back to express my dissatisfaction and asked if she could call me back so I could speak with her directly, but she has yet to reach back out. I also reached out to Allied corporate's customer service and was told I'd receive a response within 1 business day. It's been 3 business days and I haven't heard anything. I cannot recommend this company at all. The Allied moving company on the LA end even said that they don't like working with Coleman because of how it conducts its business. Mistakes happen, but the amount of problems has been excessive and its customer service has been nonexistent.

• M

  Michelle Devereux

  5.0

  I chose Allied van lines for a move from Nashville to LA. They were great to work with from start to end. The sakes account team was professional and responsive. The movers in each location were great. I felt the cost was in line with other moves I had made and found it reasonable. They worked with you to get the cost in line with what you needed. I would definitely use them again and recommend them to anyone preparing for a cross-country move.

• D

  Diane Clark

  5.0

  The virtual tour went great to show what needed to be moved . Two people showed up to start the packing when it got time to load the truck, they sent a third person. The delivery on the other end was top notch . They put everything where I wanted , nothing was broken and they worked fast on the getting everything into the apartment quickly .

More reviews (6)