American Movers and Storage LLC
Eisenhower, Macon, GA

American Movers and Storage LLC Reviews

3.7 stars based on 47 reviews

Featured Comments:

• M

  Matthew Berk

  5.0

  Job relocated me twice in the last 6 months had terrific move on the last one and this one was even better. Affordable and dependable! Thank god for the 24/7 customer service line because when I wasn’t able to sell my washer and dryer 12 hours before the move I added it to my inventory and they still honored their price. I would recommend this company 11 times out of 10, from the reps to customer service to the movers everyone works professionally and efficiently. Thank you to American movers and storage hopefully I don’t have to move again anytime soon but if I do they’ve already earned my business for life

• J

  Joseline Bitho

  1.0

  STAY AWAY !!! SCAMMERS!!! They lie about their status as brokers, they provide no customer, never call you back and don't care if your stuck without anything but the shirt on your back. I contacted American Movers and Storage for my out of state move to Arizona. After shopping around they had the best competitive price and after thinking I was confirming all the items I needed to ensure a safe and successful move I found out the hard way that they lied from the start. The movers that came to physically move my items were not from American movers but instead from a 3rd party vendor as I found out American movers were actually brokers in addition I was told that when my items were picked up they would be moved out of state immediately that was a lie as well as they sat in a warehouse in Illinois for over 2 weeks before getting moved out. The price changed and what I was promised about price adjusting based on weight didn't happen.. another lie. I sat in Arizona with my 3 small kids with no clothes, beds, towels NOTHING for over 2 weeks just praying I would get something soon. My stuff finally got to Arizona with boxes missing and I have been trying to get someone to help me with that. I either get voicemail or get some guy telling me he'll call me back and they never do. Stay away from reps Jack ( supervisor) Joseph and Richard ( owner) to name a few. They all lied and it came from the top!! DO NOT USE THIS COMPANY...

• S

  Sue Harp

  1.0

  This is a WARNING!!! Stay away from these scammers. They are a third party moving company. What does that mean?? Well, that means you make a contract with them, pay them money up front, then on moving day ( if they show up) another company (if you can call them that) show up. Do they show up with uniforms and trucks bearing their logo? Oh no they do not. A truck from Enterprise rentals shows up. Are they from American movers? Of course not. Though I was promised that they had their own trucks and men. The salesman Peter Nelson was very kind as he lied to me about everything. Also when they come to your house the second company charges you more money! It ended up costing 9,500.00 dollars to move 300 miles! Now when my furniture arrived EVERY piece was scratched or damaged or broken. My couch is the only piece of furniture that was not damaged. I was assured any damage would be taken care of. It has been a month since sending pictures of damaged items with no response as to how they will handle the situation. So this is fair WARNING. Find a reputable mover it will save you in the long run.

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