Apex Piano Showroom
Colonial, Roanoke, VA

Apex Piano Showroom Reviews

5 stars based on 75 reviews

Featured Comments:

• E

  Erica Sipes

  5.0

  The past few months have been a whirlwind for our trio, the Alma Ensemble. We found the perfect-for-us Yamaha at Apex Piano Showroom and decided that we wanted to find a way to make the piano ours. Steve at Apex stood by our sides the whole way, not putting pressure on us, giving us suggestions on how to proceed, and answering our many questions. When all was said and done and it came time to deliver the piano, they did so with such efficiency and skill. As a professional pianist who's had my piano moved across the country many times, I can tell you that this was the most comfortable situation I've ever witnessed. The whole process was a breeze! I can't recommend Steve and the fine folks at Apex Piano Showroom enough!

• C

  Caroline Donnelly

  5.0

  If there were 10 stars it wouldn’t be enough. Steve and his crew Tony, Bryson and Jesse are outstanding. From the moment we entered the showroom we knew we were with a knowledgeable and caring Yamaha dealer but what Steve excels at is a deep understanding of his customer. We were looking for an electronic keyboard to replace a couple old ones. Steve introduced us to the N1X and that was a “ done deal” . Steve mentioned how wonderful the S7X is and the rest is history. The S7X is in a class by itself. Being able to bring the expertise of a knowledgeable dealer together with the gift of the right piano artist is a gift . Steve possesses that ability . Thank you 🙏

  ---

  Response from the owner

  Hi Caroline! Words cannot express how ecstatic my entire team is for your family. The N1X is the perfect AvantGrand for Bob's studio, and the S7X is a lifelong, world-class instrument with the perfect balance of richness, warmth, crispness, and power; during its time here at the showroom, your piano left more than one pianist speechless and in tears after experiencing it. Not only will this magnificent premium piano become the centerpiece around which everyone will gather during holidays and visits, but it is also a beautiful work of art, an inspiration for creating melody, harmony, and rhythm, and an heirloom for the entire family to cherish for generations to come. I genuinely believe that our instruments choose us, and I am thrilled that these two, in particular, connected so deeply with you and Bob and now have such a wonderful and loving home. We are here for you whenever you need us and look forward to catching up whenever you're in the area. Thank you for sharing your experience, and "Welcome to the family!" - Steve :)

• C

  Cara Casey

  5.0

  My husband and I had a fantastic experience with Steve and his team at Apex. Steve is extremely knowledgeable of his product and was incredibly helpful in matching us with the appropriate piano for our needs. He spent 3 hours with us and did not make us feel the least bit rushed. Delivery was fast (within 3 days of purchase) and the delivery team was top notch- professional, personable, conscientious, and even took the time to give us an additional product demonstration. Their customer service has extended beyond the purchase. Steve has contacted us multiple times to ensure we are satisfied and comfortable with our piano, and he has welcomed us to reach out any time for assistance with learning the numerous product features. If you are in the market for a piano, do yourself a favor and look no further!

  ---

  Response from the owner

  Hi Cara! It was truly delightful getting to know and to work with you and Byron. I'm so happy that we were able to help your family find the perfect piano, and I know, wholeheartedly, that you will love your new CVP for many years to come. Our entire team was hand-picked to do what they do, and everyone from point A-Z genuinely cares about ensuring the perfect piano experience every time. We are here for you if ever you need us and look forward to hearing all about how the little one is progressing in her lessons. Thank you for the excellent review and for being part of the Apex Piano Showroom Family! - Steve :)

More reviews (2)