Virginia Varsity Storage
Edinburgh, Roanoke, VA

Virginia Varsity Storage Reviews

5 stars based on 14 reviews

Featured Comments:

• J

  Jeffrey White

  5.0

  Virginia Varsity was one of the best parts of our cross-country transition this summer and fall. The staff are very welcoming and helpful. The facility is super clean and accessible. They provide dollies and other equipment that is all well maintained. I’m grateful for their customer support and I felt confident that our possessions were in good hands during the three months that we stored our things there..

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  Response from the owner

  Thank you for taking the time to write about your experience with Virginia Varsity! We're glad that we were able to make your transition smoother! We wish you the best!

• D

  Dr. Gene Oliver

  5.0

  When we purchased our second home in Roanoke in 2021, we were faced with a huge logistical issue: we had two 26 ft. trucks of furniture and goods to be delivered before we could take possession of the new house. We also wanted to stage our move during the home remodeling. We met Jim, Andrea and their colleagues. They showed us their facility which is so new, so clean, so well-organized. Access is fully secure through a combination of parking gate, doors, sas and individual spaces. We used a magnetic card, codes and keys. We never felt our things could be robbed. Jim and staff are a permanent presence, even if not 24x7. So any potential issue is immediately addressed and remediated. In 2021, we rented three different spaces to accommodate the flow of goods; so it was very flexible. We also took advantage of the loading dock and various moving carts. Very easy. Restrooms are always impeccable, there is even free wifi and lounge access! Jim let us park our moving trucks overnight on their lot which was a huge help. I may have been concerned about some of our artwork and books which we stored there but I noticed the hydrometers in some corridors. It is really a climate-controlled facility. At the end of our contract, we felt sad not to interact anymore with the team at Virginia Varsity Storage; they were all so nice and friendly. Each time we drove near Carilion or Franklin Ave, we always smile as we remember our good experience at that facility. We will use again if needed, no doubt!!

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  Response from the owner

  We're so glad to have had the opportunity to serve you, and hope to be able to do so again! Thank you for taking the time to write this thorough review and for all your kind words! We wish you the best!

• J

  Jacqueline

  5.0

  Virginia Varsity Staff were excellent to interact with. Everyone so professional. Their desire to make our move a positive experience was evident in every suggestion, every visit. They have successfully anticipated customers needs and provided outstanding service. My family and friends really appreciated the reprieve from the summer heat each step inside the air-conditioned facility. Every hallway, unit and space available to customers was so clean. Well done, Virginia Varsity!

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  Response from the owner

  Thank you for taking the time to write about your experience and for the kind words! We appreciate it!

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