Armadillo Storage Co
CO-3, Durango, CO

Armadillo Storage Co Reviews

3.9 stars based on 20 reviews

Featured Comments:

• K

  Kristen George

  1.0

  This is now day 4 of trying to get ahold of someone and no response. I am hoping that by leaving a review, I might actually get a call or email back. As of now, customer service is terrible. I have been trying to figure out why a payment has not been taken out of my account. Maybe there is some promotion, or maybe I got a month free, but I am currently in a different state and am worried. I wish there was more contact from owner to customer, like maybe a duty phone, because 4 days (Wednesday-Saturday… so far) with no response is wild.

• A

  Abbie Claire

  1.0

  I rented a space here a couple of years ago. I moved out a few months later, but then kept getting charged. Called, got the charge dropped, no big deal. Fast forward two years, I get a surprise charge on my credit card for over $200 from this storage company. I called and asked what was going on. They kept my info (including my credit card) on file, and accidentally charged me because someone with a similar name had just opened an account. The manager said he was get this charge voided. This was almost 1 month ago. I still have the $200+ charge on my credit card, I have called again to demand the charge get lifted, and no one has returned my calls. Nice storage facilities but terrible customer service.

• A

  Alicia senn

  1.0

  This is the worst costumer service I've ever had! These people really don't deserve your business. i rented a climate controlled unit from these monsters for 80$ a month thinking that my things would be even more protected by the harsh Colorado elements. WRONG I went to move all of my things out of my unit only to find every thing that was on the floor of the unit to be covered in mold. 800$ of stuff dumped in the trash can. clearly water had seeped in through the sides of the walls or from the top. everything was ruined and had to be thrown out. when i talked to the owners they told me they were not liable for anything. They told me they would call when i asked to talk to the other owner and didn't. they avoided me every way that they could and were extremely rude and unhelpful in every way. please don't give your business to these people, there are much better storage place in town.

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