Bekins Moving Solutions
Shoemaker, Santa Fe Springs, CA

Bekins Moving Solutions Reviews

4.2 stars based on 172 reviews

Featured Comments:

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  Nicole Smith

  4.0

  Very impressed and grateful for the thorough communication with all of the incredible people at BMS, including housing our items in storage and the cross country move. Packers, drivers, warehouse staff and our local rep are accessible, responsive, and helpful. So nice to talk to actual humans who provide super service in this digital age.

• S

  Scott Harvey

  5.0

  Best mover with a nicest and most professional crews. Give them a try, you won't be disappointed. I've used them for 5 moves.

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  Response from the owner

  Hi Scott! Thank you for leaving such a great review. We always appreciate hearing from happy customers. Please keep us in mind for any future moving and storage needs.

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  William Foxcroft

  1.0

  I never write poor reviews on companies. I normally go with, “if you can’t say something nice, don’t say anything at all”. Well this is the exception. I am 63 years old. I have moved to the east coast twice, along with moves within Southern California and the New York Tri-State area. I am also an interior designer for close to forty-five years. I am very familiar with the moving of furniture. And in all my years I have never experienced anything like the appalling service I received from Bekins Storage Solutions, Santa Fe Springs, California. Many of my furnishings were in storage for close to six years with Bekins. When picked up from my home in Newport Beach, initially everything was professionally and neatly packed into large wood containers. Everything inventoried with “check off” sheets and numerical inventory stickers. Over the years I had paid Bekins tens of thousands of dollars for storage. The day my furnishings were delivered it was the furthest thing from professional. They did not watch the truck properly and my items began to get stolen off the truck. Repeatedly I asked for them to watch the truck. But they did not. Also, they chose not to carry the boxes up the stairs, but to throw them up the stairs. This causing many boxes to become damaged. My Donghia sofa had been re-wrapped in movers blankets, not the original ones, but ones that had oil stains and tire marks. Somehow while my items were in storage, they were ransacked, with many things stolen or broken, and no longer useable. Over $20,000 worth of loss and damage of my personal furnishings. Bekins took absolutely no responsibility for any of this. I highly recommend, DO NOT USE THE SERVICES OF BEKINS MOVING SOLUTIONS, SANTA FE SPRINGS, CALIFORNIA.

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