Best Price Moving and Storage
Kostner, Chicago, IL

Best Price Moving and Storage Reviews

3.4 stars based on 229 reviews

Featured Comments:

• B

  Brian D

  1.0

  Do not use this moving company. When they gave me my first quote, they gave me a low price. Then when they checked my items again, then said many of the items were not on the list and the price went up. Trick people into paying more money. None of their email addresses work, they never answer the phone, and do not respond when needed. I called about 12 times within a week to finally get my delivery information. I received all my items within the ten day window as promise which was the only thing done right. However, many of my items came broken and damaged. They make filing a claim difficult as well. Everything must be mailed and a bunch unnecessary of paperwork for items that they clearly damaged . It’s 2021, fix your email.

• M

  Martin Emrich

  1.0

  I was moved from Indiana to Ohio. I have moved 4 time in over the past 5 years. I I have never had an item broken or received items from another household until now. We received a quote and it ended up being double once they came to my place of residence. I am not sure how the delivery team has that authority. I believe this team did an ok job until I realized they taped directly on my ultimate sack which pulled off the upholstery and also did not dissemble my elliptical which the delivery crew didn't do as well. Instead of being in my work out room its sitting in my garage along with a punching bag I asked at least 5 times to put in the basement and that as well is in my garage. We used this company for storage as well and received several broken items including a dinner table that my wife and I first bought 5 years ago when we started dating. They also dropped off boxes from another household and when I called the movers to pick them up since I knew they were in the area. They said they would and never showed up. I have checkbooks and other valuable items I am sure they would need. The delivery crew also didn't show up to my house until after 4pm and couldn't get items into areas I wanted them too because they were too lazy to take a apart the equipment. As they tried to get the elliptical down the steps they scuffed my laminate floor. This could of been avoided. The other companies that have moved me had no issues but this group couldn't provide the service needed. It got to the point that I wanted them out of my house as it was approaching 11pm. One of the crew members kept disappearing and elongating the processes. It also looks like I may be missing a box or two. I have called the facility only to be directed to a voicemail. No one has called back. I left an email at the address the operator gave me to no avail. I am expecting someone to get back to me to resolve these issues.

• E

  Ella L. Marks

  5.0

  The owner came in and immediately gave us a very fair quote & the day of the move, the price didn't change. The moving crew were all very respectful & courteous. Moving day, each employee introduced themselves & shook our hands, which I believe was very professional. These guys have this moving gig down packed. Everyone is doing something, team work at its finest. They were incredibly careful with every piece of our belongings. When it came time to unloading, the same care went into it. Every piece of furniture, they asked where it should go & after it was placed down, if I didn't like it, they were more than willing to change it around. These guys were a joy to work with, especially during such a stressful time. I recommend them, without a shadow of a doubt will you be happy too. Thank you.

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