Movers

Big Lake Movers
Crofton, Grand Rapids, MI

4.8
(174)Check map
  • Phone:
  • +1 616-229-2130
  • Website:
  • https://www.biglakemovers.com/
  • Address:
  • 654 Crofton St SE #1819, Grand Rapids, MI 49507
  • Hours:
  • Thursday7AM–7PM
  • CLOSED
  • Reviews
  • Map

Big Lake Movers Reviews

4.8 stars based on 174 reviews

Featured Comments:

  • B

    Bonnie DeYoung-Neff

    1.0

    Not a single piece of our furniture escaped damage from this move. First of all they showed without enough supplies to properly protect our furniture. Next they broke glass on expensive art piece. They managed to break a granite top in three pieces for my antique dresser. As time went by I found more damages. Some major and some minor. They damaged my husband ‘heirloom furniture piece and broke off a decorative piece on a very expensive dresser . They broke pieces off my treadmill and the list is endless. Recently my desk started falling apart. It hasn’t moved since the movers place in our home. We pulled the desk out to figure out why this was happening only to find the board in the back was severely damaged and could no longer support the desk. The drawer just fell out as the desk was slowly separating. We have asked the owner to help us get the furniture repaired and also asked to put in an insurance claim. We have had no response. They are not a member of the BBB. I did make a complaint to The BBB and the owner refused to respond. I am heartbroken over all the damages they have done to our furniture. His only response was “Well this wasn’t our best move”. Update- one year later when my desk was collapsing I found serious damage to the back support that they apparently concealed from me. They have still refuse to take responsibility or my calls. This was a reality new desk and had never been moved before except from the delivery to our previous home. It sat there for several years. Desk is now junk!

  • l

    lisa swope

    1.0

    Overall, the experience was average or a bit below. The guys were personable, but not very focused. It was evident they needed to be monitored. They didn't arrive on time (30 minutes late) because they didn't know where to go. I was waiting and I actually had to call the company to find out what happened. They loaded from my storage unit, that had been packed by a different moving company, and they complained about that because they didn't like the others method. When their truck arrived at my home to unload, the back door was up, exposing the contents. I don't think anything was lost, but you don't know until everything is unpacked. As a consumer, you should remember to always expect integrity from the business you are hiring. I've used two different moving companies and have found the comparisons to be similar. For the astronomical expense of moving your stuff, you should be able to expect perfection. So, for both companies I have used, including Two Men and a Truck, I give them a C-. And that's being generous.

  • P

    Patrick Samuels

    5.0

    Omar, Paul, and Mike (?) were awesome movers, friendly and professional. Big Lake Movers were highly responsive and accommodating. I had some various logistical road blocks and Big Lake Movers was able to help navigate different options and get me moved in on time. All around great experience and recommend their services.

More reviews (2)

Map & DirectionsDirections

Current Hours
CLOSED
  • Thursday :7AM–7PM
  • Friday :7AM–7PM
  • Saturday :7AM–7PM
  • Sunday :Closed
  • Monday :7AM–7PM
  • Tuesday :7AM–7PM
  • Wednesday :7AM–7PM

Nearby Moving Companies in Grand Rapids

FAQs

  • 1. How Can I Make Contact With Big Lake Movers?

    You may reach them at this phone number +1 616-229-2130. In addition, you can go to their website to get email contact information.
  • 2. What Do People Think About Big Lake Movers?

    View one of the customer reviews on this moving company below.
    "Not a single piece of our furniture escaped damage from this move. First of all they showed without enough supplies to properly protect our furniture. Next they broke glass on expensive art piece. They managed to break a granite top in three pieces for my antique dresser. As time went by I found more damages. Some major and some minor. They damaged my husband ‘heirloom furniture piece and broke off a decorative piece on a very expensive dresser . They broke pieces off my treadmill and the list is endless. Recently my desk started falling apart. It hasn’t moved since the movers place in our home. We pulled the desk out to figure out why this was happening only to find the board in the back was severely damaged and could no longer support the desk. The drawer just fell out as the desk was slowly separating. We have asked the owner to help us get the furniture repaired and also asked to put in an insurance claim. We have had no response. They are not a member of the BBB. I did make a complaint to The BBB and the owner refused to respond. I am heartbroken over all the damages they have done to our furniture. His only response was “Well this wasn’t our best move”. Update- one year later when my desk was collapsing I found serious damage to the back support that they apparently concealed from me. They have still refuse to take responsibility or my calls. This was a reality new desk and had never been moved before except from the delivery to our previous home. It sat there for several years. Desk is now junk!"
  • 3. What Is the Location Information of Big Lake Movers?

    Big Lake Movers is at 654 Crofton St SE #1819, Grand Rapids, MI 49507. Simply use the map above to discover the fastest way to get there. If you are going to relocate to a new house, you may find the finest home moving services with NearbyMovers.
  • 4. What Is the Opening and Closing Time For Big Lake Movers?

    The open hours of Big Lake Movers are as follows:
    "
    • Thursday: 7AM–7PM
    • Sunday: Closed
    • Monday: 7AM–7PM
    • Tuesday: 7AM–7PM
    • Wednesday: 7AM–7PM
    • Friday: 7AM–7PM
    • Saturday: 7AM–7PM
    "
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