BOXX IT UP, LLC
Elmbrook, Dallas, TX

BOXX IT UP, LLC Reviews

2.6 stars based on 17 reviews

Featured Comments:

• N

  None Ya

  5.0

  Great all around service! I got a quote and moved out and into my new apt within 3 hrs. I moved out of a 2 bedroom apt on the 2nd floor to a 2 bedroom apt on the 3rd floor and that was done in no time at all! The movers were very pleasant and professional. They placed all the furniture and boxes where I requested, even plugged in my TV and cables! This was really a smooth move and I'm so glad I decided to go with this company. I'm definitely using them on my next move.

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  Response from the owner

  Thank you we are glade to be of service to you and your family!

• E

  E M

  1.0

  I referred this service to a friend who was moving from a two bedroom apartment to a home. The beds had been taken down, washer and dryer disconnected, everything packed and ready to be moved. A moved that should have taken approximately 3 hours, she paid for 4 and the movers completed in 6 hours. The movers dropped the dryer and punctured a hole in the wall, broke the leg on the sofa. There has been no resolve for the damages and not able to get anyone in management on the phone. Their customer service on the phone at the beginning is great, but the service provided is not good. I would not recommend this company.

• L

  LaShondra Briscoe

  2.0

  Never in a million years did I think it would take over 4 hours for 2 movers to clear out a 2 bedroom apartment. I say over 4 hours because they started at 1pm and it was going on 5pm and they still haven't left my apartment. It's not even a packed 2 bedroom apartment-at least I don't think so. I had about the same amount of things when I moved in and it only took those movers 4 hours total. First, my apartment complex is very anal: the elevator goes from the basement floor only to the 1st floor and I live on the 2nd floor. So-if you don't take the elevator that's 4 flights (10 steps each) of stairs you have to take to get to the moving truck. If you take the elevator-that's only 20 stairs (2 flights) to get to the first floor, walk out of another door and about 15 grown person steps to the elevator and boom you're on the ground floor. From there it's about 10 grown person steps to the mover's truck. If it was me and I was a mover, I would just opt for the elevator since I have several boxes and the heavy stuff would tire me out going down all those stairs.....not my movers. They chose the stair option. So- a 365 dollar 4 hour moved turned into a 685 dollar 6 and a half hour Move. The foreman's customer service was awesome and the entire time it remained that way but the 4.5 hours to clear a 2 bedroom is just beyond me. The whole process was frustrating.

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