Brandon Moving & Storage
Maumelle, North Little Rock, AR

Brandon Moving & Storage Reviews

4.3 stars based on 51 reviews

Featured Comments:

• a

  andy kimbrell

  1.0

  Horrible experience!!! I highly suggest looking elsewhere for your moving and storage needs. I hired this company to move and store my belongings and we scheduled to have this done two days before we had to be out of the house. I called and talked to them the day before to verify that they would be there and everything was set to go. The morning of the move I got a phone call that said they forgot to turn in my order and they would not be able to move me out at all. I talked to the owner and booking manager and they would not help me at all. I had a copy of all the paperwork and messages from the company that said they would be there to get the job done. It was the most unprofessional thing I have ever been through. Do yourself a favor and go somewhere else and save yourself the headache of dealing with this type of service.

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  Response from the owner

  Andy, this situation was taken care of back in September of last year, and per our last communication, we thought this had been put to rest. As you may recall, we provided initial estimates based on your needs. After much back-and-forth, we supplied a revised estimate to accommodate your additional necessities. Final terms were sent to you for confirmation, however, we never received any further communication. Weeks later, you called to confirm the day before you were planning to move, but you never confirmed your final terms and reservation with us. Unfortunately, this meant we were unable to accommodate your request, especially on such short notice. We have these processes in place to ensure our teams have enough time and labor to handle each of our clients' jobs with care and efficiency. It also helps ensure we don't waste our clients' time, too. Sometimes, we can help with quick jobs with a quick turnaround if our teams are available and have the labor needed. We strive to be as accommodating as possible for each of our clients, and we attempted to extend this same service to you. In the future, as long as everything is completed and confirmed, we'd be more than happy to plan any future move.

• L

  Logan O'Donnell

  5.0

  I am beyond impressed with this company. They made moving seamless and didn't damage a single thing. The crew had a great attitude and was very communicative. At the end of the move, my price was also less than the quote due to them moving so quickly. I would highly reccomend them for moving. Thank you for your attention to detail!

• M

  MISTY BOMAR

  5.0

  We were so blessed to have Brandon Moving & Storage help us on our move!!! Stephanie was always prompt in answering all my questions. Kyle reached out to my husband to make sure the move was always going well. Not to mention how awesome the guys were! They took great care with our belongings and were very respectful. I would definitely recommend them to anyone!

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