Budget Truck Rental
Skyvue, Manhattan, KS

Budget Truck Rental Reviews

2.1 stars based on 16 reviews

Featured Comments:

• K

  Kelsye Jarmon

  1.0

  Wouldn’t even give it one star. Picked up this truck from the Bryant Irvin location. Drove 7.5 hours in a truck that needed an alignment (the wheel kept driving to the left the entire ride). The check engine light was on as soon as we pulled off the lot, it ran hot 3 times which caused me to have to pay for it to get serviced. They only wanted to give me $150 of the $407 I spent on the truck. At this point, I would not recommend. Especially if you expect to get to your destination in a timely manner. The truck was raggedy and the only thing they said was “we can refund $150 for the inconvenience”.

• B

  Brandi Feehan

  1.0

  All the reviews are true: -Your rental is not guaranteed -They will not call you (and they will lie to you saying they did) when you rental is not available -This business is very unprofessional in that they blames other parties in Budget rather than trying to alleviate the situation I had a reservation which I made online the evening before pick up. I called an hour before pick up to be told that a lady had called me that morning. I never received a call. On the contrary actually: I had received an email confirming my reservation. I ended up renting from U Haul last minute. I had hoped the older reviews had been addressed, but to my dismay this company lacks customer service, organization and communication.

• R

  Rick Salsbury

  1.0

  When I showed up to pick up my rental truck I was informed my reservation was cancelled. The gentleman working the counter told me "they" should have notified me. Well not only did I not get notified, I got a confirmation email from Budget two days before my rental. Imagine the surprise only to find out with zero notice that there wasn't a truck available. Equally important, the gentleman in duty didn't really seem too concerned. It was my problem, not his. This was my first Budget Truck rental experience and undoubtedly, my last. I am very disappointed with Budget and this shop. "They" didn't notify me. They in this case was Budget AND this local shop. Either could have notified me. Neither did.

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