Bulldog Trucking & Auto Transport
Ostrich, Lebanon, MO

Bulldog Trucking & Auto Transport Reviews

3.6 stars based on 36 reviews

Featured Comments:

• C

  Camille Earhart

  1.0

  In a nutsell - DON'T USE BULLDOG! We transported 2 vehicles with Bulldog that we delivered to their facility. One vehicle made it safely without damage. Our other vehicle, that we trailered to their facility, had multiple damage done to it. We had completed a full frame-off restoration on the truck having painted it only days before it being transported; including installing a new out of the box rear bumper on it. The truck was delivered a day before we arrived to our new home. Upon arrival we immediately noticed the dent in the rear bumper, which forced further investigation. We immediately notified Bulldog of the damage, but they we closed for the day. So we contacted again the next day with a list of damages. Their driver had taken the antenna and bent it into the passenger door, bending the antenna and breaking the mounting plates that hold it to the body of the truck. There were rub marks on the tailgate in line with the enormous dent in the brand new bumper and there was a huge dent in the passenger side cab of the truck (which was just painted days before transporting). The vehicle also had been so mishandled that the alignment was also tweaked and no longer straight. Well upon delivering the vehicles to Bulldog, we met the owner - James. Who bragged to us about how much his guys are paid and how much money he makes. But we were also told that our vehicles were in good hands as he did the walk around both vehicles for pre-inspection....yes THE OWNER DID THE WALK AROUND. So, after being told to submit photos (which we immediately did), we didn't hear anything for 2 weeks. Upon reaching out several times, we were told that James was busy dealing with another issue and we were next in line. He then called (after never looking at the photos nor asking to see any estimates) and said that they are no way at fault for the damage and this was all done by flying debris. How does flying debris insert an antenna into the passenger door and then cause alignment issues of the vehicle - that was supposedly on the top rack of their transport truck? So we filed claims with the BBB and FMCSA. Then finally heard back from James that he would look at the estimates and chat more about the damages after....again requesting photos that we've already sent. After review of information, he says that he will only pay for a new bumper....still no mention for the antenna that they clearly damaged. We emailed back with our response and a reasonable request for repairs, which was $600 less than the highest repair estimate....and only totaling $1600 and change. No response EVER AGAIN from this man! So then we filed a claim with his insurance company direct, who said they are very disappointed and embarrassed to insure a company that treats their customers this poorly. Unfortunately for us, the deductible is $5000 and our claim is significantly less. In the end, the only thing I can do is warn others to never use this company due to the lack of response, poor customer service, mishandling of vehicles and all around B.S. they dish when they just don't want to do the right thing. Don't waste your time...there's plenty of other reputable and professional companies to use out there, find one with raving reviews as it's not worth the hassle.

• J

  Joan Slominski

  5.0

  Ashley was kind, communicated progress, and called to check after our vehicle was transported. The transporter was great person as well. Would definitely recommend!!

• K

  K-K Williams

  1.0

  I’d advise against them. They brought my car with the left side of my bumper ripped completely off & dents in the hood of my car. The driver claimed that my bumper “ripped off” through the winds and said that it caused the dents to the hood of my car.. how a piece of plastic bumper could cause dents to a metal hood is completely beyond me... there were no damages on the Bill of Lading but he claims my bumper was loose. Come to find out, when loading my car he slammed down and up causing it give damages to the hood and bumper... this is out of the truckers mouth after lying for several weeks of what really happened. I fought with James at Bulldog Trucking, who is apparently head of claims, for almost two months to get my bumper and hood of my car fixed, just for him to only pay me to get my hood fixed and nothing else. Before any of that per signing the contract you’re supposed to be let known by the trucker when they’re 30 minutes away for pick up and drop off. I had to leave multiple emails and and phone calls just to receive a text from the trucker Roger Wilfong a hour past the time my vehicle was supposed to be picked up, just to ask me if he could come the next morning. I then STILL had to reach out to him again to ask when he was supposed to come because he came a half hour late. And again during drop off I had to reach out. Smh. I paid $900 just to receive $2100+ of damages to repair. This company is unprofessional, unreliable and I’d never recommend them to anyone.

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