Capitol North American
Mojave, Las Vegas, NV

Capitol North American Reviews

4.2 stars based on 73 reviews

Featured Comments:

• P

  Patricia L

  5.0

  I felt like I was treated very well when I called for a quote to move all my personal belongings from Las Vegas to Central New York. Not only did they give me the best quote but put me at ease concerning all aspects of making the move. The answered all my questions, kept me informed about when they would pick up & when they were on the road. They even arrived a day earlier than expected. ALL my boxes were there & no issues with their condition. They worked through a snow storm & the entire time unloading there was not one complaint. I have already recommended them to a friend who is moving cross country A truly seamless experience. Thank you North America Van Lines!!!

• A

  AILEEN M

  1.0

  I used this company because I’m a disabled veteran and this company was on the DAV discount list. However after upon calling them trying to use my discount I was told that if I used that discount it would actually cost me $2000 more!After several email attempts and phone calls our coordinator responded to zero. Our furniture was handled with disregard and disrespect. Several items Were broken as well as a couch and a love seat that it apparently had been dragged on its sides. The items the team packed such as lamps and pictures were left still in the carton. One large painting was marked “three glass shelves” set up crew at delivery were careless and reckless and it was evident that their speed to get out was top priority . One worker had boxes on a dolly trying to shove through a doorway and I told him to be careful with the items. More damaged furniture and scratched flooring from where it was dragged from the hall into the bedroom. The crew arrived two hours on time while the driver I am never called me personally was delayed two hours at the waystation having to change to unacceptable tires. A claim form for all the damages has been filed. Also the furniture was loaded onto a truck and then unloaded into a holding area where another truck loaded the items up and brought to my location according to the driver. I was not aware that my belongings would be moved in and out so often. I would definitely not recommend This company.

• C

  Cindy LooWho

  5.0

  I can't even express how satisfied I am with your company & Tony, the driver. My goodness, I have moved coast to coast a number of times in my life but never have I met with someone like him, and his crews both on the Vegas end & the Florida end. Tony took such good care of us, I actually thought, as I watched him, that he was moving his own belongings. He was meticulous putting things where I needed them to go and organizing the endless boxes I had so that i could read my own labels and get to everything. We just loved him. While i am hoping to not have to move again any time soon, if i have to, I will be calling your company & requesting Tony. What impressed me the most was while they were unloading, they did not just drop stuff where there was space. That will help me in the unpacking. Tony & his crew put everything back together like it was their own.Capitol should be proud of this driver! I have some friends in Vegas looking to relocate & I will be recommending they contact you. It was nice for me to have such a good experience when everyone else i know was sharing nightmare stories. Mine is a great story, from Blake who sold me on your company, to loading & unloading. 10 stars are deserved! THANK YOU very much.

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  Response from the owner

  Thank you Cindy!! We appreciate your kind words. We wish you all the best in your new home.

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