Carroll's Martha's Vineyard Rapid Transit, Inc.
Edgartown, Vineyard Haven, MA

Carroll's Martha's Vineyard Rapid Transit, Inc. Reviews

4.4 stars based on 26 reviews

Featured Comments:

• O

  Olivia Sheerin

  5.0

  I don’t have anything but positive things to say about our experience working with Carroll’s Moving & Storage. I would highly recommend them for your move. From the moment that I requested a quote, Michael was responsive, pleasant, knowledgeable and respectful. Truly top of the line. Not only Michael, but everyone we encountered, including our day-of movers, was great. The Carroll’s team made our move to the island much less stressful than it otherwise would have been.

  ---

  Response from the owner

  Thank you very much Olivia for your feedback and your business. It was a pleasure working with you.

• S

  Sophia Banta

  5.0

  We had a great experience with Carroll's! After my grandmother passed we needed to have her items brought to Martha's Vineyard and Carroll's was the perfect choice. They were responsive and were so kind on the phone. The move was extremely simple and all I had to do was sign a few papers! 100% recommend!

• D

  David McElheny

  1.0

  Let me start by saying that the crew who came to pack us up and move us out were excellent - friendly, courteous, professional, very quick - everything we could have hoped for and more. So too was the crew who moved our belongings into our new house. Unfortunately we had to store our belongings with Carroll's for a week and therein lay the trouble. Several pieces damaged beyond use and belongings lost. And, Carroll's not willing to compensate us or make any kind of adjustment for the damage/loss. Granted we did not buy the "insurance", but I expected Carroll's would take better care of our belongings. And it was a short move, from Martha;'s Vineyard to Falmouth (on the Cape). I should add that when our belongings were being delivered, we almost ended up with someone else's couch and chair. I cannot recommend Carroll's and would not use them if/when we move again.

  ---

  Response from the owner

  Good evening David, I am really sorry to hear about your experience and want to let you know that your feedback is very important to us. Please let me know when it would be a good time for you to discuss these matters. I will happily review everything and do my best to help you with the case. My name is Mihail (Michael) and i can be reached at: 508-693-0348. Thank you in advance for your time and hope to connect with you soon. Sincerely, Mihail Mazepa

More reviews (2)